3 Replies Latest reply on Jan 24, 2014 8:00 AM by John T Smith

    Transcoding error

    Childs Trust

      How can I repair a transcoding error?

        • 1. Re: Transcoding error
          GautamBahl Adobe Employee

          Hi Childs Trust,


          Can you please tell me the exact error message you get.


          Also provide the information about version of premiere elements


          and the operating system.



          • 2. Re: Transcoding error
            Childs Trust Level 1

            Info below………….thanks



            t: +44 (0)1256324328

            m: +44 (0)7762365969

            Description: Description: mdnlog transparent backgroundopc<http://www.mdnfusion.com/>


            • 3. Re: Transcoding error
              John T Smith Adobe Community Professional & MVP

              Please reply from a web browser, not a cell phone, so your information will post... and more information needed


              From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180

              •What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 9 with the 9.0.1 update).

              •What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".

              •Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)

              •What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.

              •If you are getting error message(s), what is the full text of the error message(s)?

              •What were you doing when the problem occurred?

              •What other software are you running?

              •Tell us about your computer hardware. How much RAM is installed?  How much free space is on your system (C:) drive?

              •Has this ever worked before?  If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.?  Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?

              And some other questions...

              •What are you editing, and does your video have a red line over it BEFORE you do any work?

              •Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?

              •Which version of Quicktime do you have installed?