3 Replies Latest reply on Jan 26, 2014 2:39 AM by try67

    Adobe XI Pro Query




      I have installed Adobe Reader on my laptop and have recently bought Adobe XI Pro as an upgrade. What software do I need to install in order to be able to use the Adobe XI Pro upgrade?

      Is it the Acrobat XI Standard for $282 AUD? Thanks

        • 1. Re: Adobe XI Pro Query
          Sabian Zildjian Level 4

          You actually need a previous version of Adobe Acrobat like version 9 or version 10.  Having Adobe Reader installed is not having Acrobat installed when you purchase the Upgrade package.  I think you may have purchased the wrong package.  You probably needed the full version instead of the upgrade version. 

          • 2. Re: Adobe XI Pro Query
            RSenrab Level 1

            Hi, thanks for that.. I know I definatley need the Adobe XI Pro as I have used it at a previous company... I'm just not sure which software to download before I can upgrade to the XI Pro.



            • 3. Re: Adobe XI Pro Query
              try67 MVP & Adobe Community Professional

              If you don't have a full previous license of Acrobat then you need to return the upgrade you purchased and get the full version instead. You won't be able to use the upgrade without having an earlier full version of Acrobat.