You actually need a previous version of Adobe Acrobat like version 9 or version 10. Having Adobe Reader installed is not having Acrobat installed when you purchase the Upgrade package. I think you may have purchased the wrong package. You probably needed the full version instead of the upgrade version.
Hi, thanks for that.. I know I definatley need the Adobe XI Pro as I have used it at a previous company... I'm just not sure which software to download before I can upgrade to the XI Pro.
If you don't have a full previous license of Acrobat then you need to return the upgrade you purchased and get the full version instead. You won't be able to use the upgrade without having an earlier full version of Acrobat.