2 Replies Latest reply on Jan 25, 2014 5:43 PM by LauricePolly

    For Peter Spier, Indesign crashing on launch, here's the report

    LauricePolly

      Hi Peter, Here's the report on the Indesign Crash. It crashes right at launch, starts to load and then shows the crash report. I have uninstalled and reinstalled it a couple of times. Reloaded Suitcase Fusion, and reloaded all my fonts. Run my cleaning software several times. Have been seaching the discussion board for solutions, and have tried all that I have found, still crashing on launch. I have two big jobs to start, and I'm very frustrated. Will upgrading to CS 6 resolve the problem. Seems to be from what I have read that OSX 10.7.5. and Indesign 5.5 are no longer compatible. Please help if you can.

      Thanks,

      Lauri

       

       

       

       

      Process:     Adobe InDesign CS5.5 [978]
      Path:        /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
      Identifier:  com.adobe.InDesign
      Version:     7.5.0.142 (7500)
      Code Type:   X86 (Native)

      Parent Process:  launchd [179]

       

      Date/Time:   2014-01-25 13:01:05.294 -0800
      OS Version:  Mac OS X 10.7.5 (11G63)

      Report Version:  9

       

      Interval Since Last Report:      425694 sec
      Crashes Since Last Report:       23

      Per-App Interval Since Last Report:  698156 sec

      Per-App Crashes Since Last Report:   -202

      Anonymous UUID:                  E8A1A0A9-7511-4891-BD81-4E51DA8D8EEC

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

      Exception Type:  EXC_BREAKPOINT (SIGTRAP)

      Exception Codes: 0x0000000000000002, 0x0000000000000000

       

      Application Specific Information:

      *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'launch path not accessible'

      *** Call stack at first throw:

      (


      0   CoreFoundation                  0x91e1fa67 __raiseError + 231

      1   libobjc.A.dylib                 0x9160c149 objc_exception_throw + 155

      2   CoreFoundation                  0x91d87289 +[NSException raise:format:arguments:] + 137

      3   CoreFoundation                  0x91d871f9 +[NSException raise:format:] + 57

      4   Foundation                      0x945f15d9 -[NSConcreteTask launchWithDictionary:] + 506

      5   Foundation                      0x9471eae5 +[NSTask launchedTaskWithLaunchPath:arguments:] + 255

      6   ExtensisFontManagementIDCS5.5   0x0e2a544c _Z19FindAndLaunchFMCorePSs + 1404

      7   ExtensisFontManagementIDCS5.5   0x0e2593a2 _ZN12EPFInterface19InitializeFrameworkEPK10__CFString + 866

      8   ExtensisFontManagementIDCS5.5   0x0e25b200 _ZN12EPFInterfaceC1EPK10__CFStringS2_S2_S2_ + 286

      9   ExtensisFontManagementIDCS5.5   0x0e25855e _ZN15SuitcaseGlobals21GetSharedEPFInterfaceEv + 192

      10  ExtensisFontManagementIDCS5.5   0x0e27eb05 _ZN27AppStartupShutdownResponder7StartupEv + 279

      11  AppFramework                    0x1100c180 GetPlugIn + 182592

      12  ObjectModelLib.dylib            0x01147516 ObjectModelLib.dylib + 165142

      13  ObjectModelLib.dylib            0x01157c1d _Z11ShuksanInitPFP14IStartupScreenvEP7IPlugIn + 23101

      14  ObjectModelLib.dylib            0x01153244 _Z11ShuksanInitPFP14IStartupScreenvEP7IPlugIn + 4196

      15  Adobe InDesign CS5.5            0x00002842 main + 82

      16  Adobe InDesign CS5.5            0x000027c6 start + 54

      )

       

      objc[978]: garbage collection is OFF

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   com.apple.CoreFoundation 
      0x91e1f957 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
      1   libobjc.A.dylib          
      0x9160c149 objc_exception_throw + 155
      2   com.apple.CoreFoundation 
      0x91d87289 +[NSException raise:format:arguments:] + 137
      3   com.apple.CoreFoundation 
      0x91d871f9 +[NSException raise:format:] + 57
      4   com.apple.Foundation     
      0x945f15d9 -[NSConcreteTask launchWithDictionary:] + 506
      5   com.apple.Foundation     
      0x9471eae5 +[NSTask launchedTaskWithLaunchPath:arguments:] + 255
      6   com.extensis.AutoActivationPlugin.ID70x0e2a544c FindAndLaunchFMCore(std::string*) + 1404
      7   com.extensis.AutoActivationPlugin.ID70x0e2593a2 EPFInterface::InitializeFramework(__CFString const*) + 866
      8   com.extensis.AutoActivationPlugin.ID70x0e25b200 EPFInterface::EPFInterface(__CFString const*, __CFString const*, __CFString const*, __CFString const*) + 286
      9   com.extensis.AutoActivationPlugin.ID70x0e25855e SuitcaseGlobals::GetSharedEPFInterface() + 192
      10  com.extensis.AutoActivationPlugin.ID70x0e27eb05 AppStartupShutdownResponder::Startup() + 279
      11  com.adobe.InDesign.AppFramework0x1100c180 GetPlugIn + 182592
      12  ObjectModelLib.dylib     
      0x01147516 0x111f000 + 165142
      13  ObjectModelLib.dylib     
      0x01157c1d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101
      14  ObjectModelLib.dylib     
      0x01153244 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
      15  com.adobe.InDesign       
      0x00002842 main + 82
      16  com.adobe.InDesign       
      0x000027c6 start + 54

       

      Message was edited by: Peter Spier

        • 1. Re: For Peter Spier, Indesign crashing on launch, here's the report
          Peter Spier Most Valuable Participant (Moderator)

          I've trimmed the crash report to the important info. In future it will help if you post these reposts someplace like pastebin.com and give us a link.

           

          First, you need to install the InDesign 7.5.3 patch and try again, but I think it's likely to continue to crash. It looks to me like a problem with the Extensis Suitacse auto-activation plugin, which probably also needs to be updated.

          • 2. Re: For Peter Spier, Indesign crashing on launch, here's the report
            LauricePolly Level 1

            Hi Peter,

              Please excuse my diminished mental capacity... I have the flu, uuuugh. I pasted the report into pastebin.com but could not figure out how to get a link to you. Anyway, just wanted to let you know, I downloaded the patch for InDesign that you recommended, it continued to crash, so I purchased the upgrade for Suitcase, went from ver 3 to ver 5. And now InDesign is launching with no problems... Hopefully that will continue.

              Just wanted to tell you THANK YOU for your advice and wisdom... it seems this stuff always goes wacky when you have a big job,

            Anyway Thanks Again,

            Lauri

            Green Dragon Graphics