I forwarded to Support and they should reach out to you very soon, is the email address you used to sign into this Forum the same as you have your FormsCentral subscription under?
Also, you could try going to this page to manage your subscription (turn off auto-renewal):
I didn't understand what "download" had to do with stopping the auto-renewal, what were you trying to do?
When I hit "edit payment" I just got error and the new site were I was
suppose to do the changes did not show. LAter last night it did but there
wasnt an edit option beside "automaticly renewal", so i could not switch it
Yes! Its the same username for formCentral!