1 Reply Latest reply on Jan 26, 2014 5:35 PM by Todd_Kopriva

    After effect not installing: getting error

    Hilaryjb

      Hi,

       

      I'm getting this error when installing AE. Please help.

       

      Could not rename the file '/Users/hilarybunt/Library/Preferences/Adobe/After Effects/12.2/Workspaces.332.1407351759486401.xml' to 'Workspaces.xml'. 

      then: After Effects can’t continue: unexpected failure during application startup