Digital Editions

[Zollicomefirst]

Having trouble downloading my books to Digital Editions on my new Windows 8.1 computer.  Have authorized it and have just downloaded version 3 but still having problems.  No one seems to be able to help.  It keeps saying that this app does not work on my computer.

[dominic_michael]

Does ADE through any error message? Can you post the error message you are getting.

[Zollicomefirst]

When I try to download the books it comes up with “Do you want to open or save urllink.acsm (1.32kb) from acsm.shortcovers.com” I have always used open but I have tried save but always comes up with “This app can’t run on your computer, to find a version for your pc check with software publisher” As I have said I have contacted Adobe on several occasions but no one can tell me why it does not work on windows 8

[dominic_michael]

Try associating ADE as the default program for .acsm file. Also can you please confirm, whether you are able to launch ADE without any problem.

[Zollicomefirst]

Please explain how to associate ADE as the default program for .acsm file as I have not had to do this in the past so do not know how to do this. I am able to access my books via ADE without any problems and also in the past I have been able to transfer them from my computer to my EReader.