Are you doing all this via the Creative Cloud app?
Yes, I am.
Does this involve downloading the whole thing again?
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Please verify your Ps version from Help→System Info and provide us with the following files:
You can find them at:
Program Files(x86)\Common Files\Adobe\Installers
/Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
You can zip all the files together and send us through mail (email@example.com). This would help us in finding the root cause.
Appreciate your help. Apologize for the inconvenience.
Have you taken Mylenium's advice and run the cleaner tool? That's an important step when things are messed up as your sounds to be.
Do we know what operating system you are using? If Windows, then run the CC Desktop Application manager as Administrator (by right clicking it). This seems to be especially important with Windows 8.
Apparently the Desktop Application manager only checks for updates once a day, so Simply uninstalling Photoshop might not show it as uninstalled inside the manager. If this happens log out of the manager and back inagain, which forces a full scan.
[EDIT] I cross posted with the last post. Please ignore mine and follow the advice in that last post, because he is the man!
Uninstalled PS and CC, ran the cleaner, downloaded them again and bingo, now have v14.2, albeit only the 32bit version and I'm running W7 64bit.