Dear Adobe Community,
Kindly help me resolve this issue , i just bought my Mac with OS X 10.8.4. I have installed Flash player but when i check the Installation Status it says "Not Installed" . I went over the trouble shooting guidline provided by adob help, but still the problem is not solved . see below screen shots the steps i took .
1-First i have Un-Installed all old versions of flash player [Didint have any]
2-Downloaded Adobe Flash Player 12 from http://get.adobe.com/flashplayer/
3-Installed Adobe, see below screen
4-Confirmed that Allow Java & Allow all other plug-ins [Enabled]
5-Went back to Adobe http://helpx.adobe.com/flash-player.html to check the status and found as you can see below not installed
6-Went over the trouble shooting steps below , but still no luck
Kindly help me with this issue Regard Abdulla
Kindly help me with this issue
You've probably still got an old plugin file.
Do a complete clean install:
Spotlight search “Flash Player.plugin” (Search “This Mac” and choose "Show All in Finder")
Right click the Plugin and select “Open Enclosing Folder” Trash the Flash Player.plugin and flashplayer.xpt files.
Go to: [user]/Library/Preferences.
Note: You'll need to hold the "Option" key when you click "Go" from the Finder menu to access the [user] Library:
Without the "Option" key
Trash the Macromedia folder there.
Go to: Mac HD/Library/Application Support. Trash the Macromedia folder there.
Go to: Mac HD/Library/Preference Panes (not Preferences, but Preference Panes). Trash the Flash Player.prefpane file there.
Empty the trash.
Download the Flash Player (For Mac OS X) again if necessary.
Quit Safari and go to your downloads folder. Double click the DMG to “mount it”.
It will appear on your desktop and a small window will open.
Double click the installer. If you see a warning, click “Open” to let it run.
Click “I have read and agree… etc.” and click “Install”. Enter your password when asked.
You may see the following: click “Force Close All” if you do, and then click “Retry”.
The installer will run.
Choose your update preference, and click “Done”.
Open Safari again and click Safari>Preferences (Cmd+,)
Go to the Security tab. Make sure “Allow plug-ins” is checked.