Third time? - you are showing only 1 post - this one.
What version of Photoshop Elements are you trying to install/use?
Which operating system are you using?
Does the serial number you have start with 1057 ?
If not, it could be a redemtion code and you might like to try here
J'ai également le même problème.
J'ai deux ordinateurs sous win7 64bits.
Equipés avec photoshop cs6 et lightroom 5.
Je viens d'installer premiere elements 12.
J'ai enregistrer les produits.
Mais l'activation ne fonctionne pas.
J'ai vu sur un forum qu'il faudrait modifier le fichiers hosts..
cela me parait très risqué.
Pouvez-vous m'aider ?
Premiere Elements has it's own forum so it may be better ask your question there.
In version 12, activation is done by loading the editor (Photoshop or Premiere), supplying the serial number and signing in. Do not sign out as that deactivates that installation.
If you get a message that there is no Internet connection when there is, could be an indication that the hosts file has been modified in the past to stop Adobe contacting the authentication server - I don't know what would modify the hosts file to do that. If you do modify the hosts file, it is wise to take a copy first.
In your case, does the serial number get rejected or the sign on?
Hi Little Pale Face.... !!!
Many thanks for your prompt reply.
I changed the hosts file with an previous version and...
Connexion and activation went fine.
So, everything is in order now.
Many thanks for your help.
Thanks for letting us know.
Out of interest, do you know what changed the hosts file in the first place?
No, sorry, Brian.
This is out of my skills.
I bought those computers from a friend and do not know
Thanks for the update