Today I installed the new Photoshop CC. Now Photoshop shuts down. Even after restarting.
I use it on a Windows computer. Before installing the new version, everything was normal.
Can of should I reinstall the previous version?
Does anyone has the same problem?
What is the solution?
You may want to explain in more detail what happens/does not happen.
What’s your OS version anyway?
Check out this page:
System Windows 7 professional
Service Pack 1
Intel Core i7-2600 CPU @3.40 GHz
16.0 GB RAM
Until today the system was working correctly. I updated several programmes - including Photoshop CC - and now the programme shuts down after starting
No error code
Just a message that Photoshop isnot working correctly and has to shut down.
PS: Thanks for your help, but today we fixed the problem by deleting the preferences.
I thought: I just let you know!