1 Reply Latest reply on Jan 27, 2014 1:31 PM by Trevor.Dennis

    Why is Save for Web preview blank?

    AAAB1

      When saving my file as a GIF on PScc, the Save for Web preview is black even though the color table displays colors:

      Screen Shot 2014-01-27 at 11.20.50 AM.png

       

      When saving as a JPEG, the preview remains black and the color table is gray:

      Screen Shot 2014-01-27 at 11.27.32 AM.png

       

      I have read on other forums that perhaps reinstalling my OS will resolve the issue, but I rather not as I purchased my Macbook 3 weeks ago and prefer not to mess with any "system" related operations. Is there an alternative? Please help!