I am still having problems, but I have changed my configuration/tried something new. I uninstalled InDesign Desktop 32- and 64-bit from the server hosting InDesign Server. I also reinstalled over the ID Server over its existing installation and reregistered with adobe_prtk. As I was saying, I'm still experiencing the waiting message; I have no idea how to debug this and I'm on a trial. If anyone has any idea how to help fix this or debug it, I'd really appreciate it. We can't justify paying adobe for support on a trial that should, by all accounts, be working out of the box - and we definitely can't purchase it in this condition. Thanks!!!
From our CS4 Mac server farm I know a similar effect.
I appreciate the effort Dirk. Unfortunately, I have tried the steps you outlined above and it is still not doing away with the waiting message. I created a single instance in the service manager with no parameters and no port specified. There are no other instances set up. The behavior remains the same.
Did you specify the architecture (32/64 bit)?