8 Replies Latest reply on Jan 29, 2014 7:02 AM by AnitaHorsley

    Video playback not working in Adobe Presenter 9 VMWare Windows 8.1

    AnitaHorsley Level 2

      I have a iMac OS X 9.0.1.

      I downloaded VMWare 6

      Windows 8.1

      Office 2013

      Presenter 9

      Windows Media Player

       

      I can open the Adobe Presenter Video Creator and access my iMac's webcam, it shows me in the webcam; however, when I record, and then stop recording it is coming out blank. I can hear my voice, but it is not showing anything I did on the screen or my image. I tried all day yesterday to fix this. I updated my drivers, I downloaded Driver support. I emailed Microsoft. I am at a loss.

       

      I had someone sent me an Adobe Presenter Video Creator that they had already done and it is now showing the vidoe portion of that, although I can hear his voice and view the CC.

       

      Other .mp4 videos are working fine.

       

      Any help please????

       

      Thanks in advance. Anita