5 Replies Latest reply on Jan 28, 2014 1:42 PM by b2stbabe

    Why can't PS CC read .gif and .png files anymore?


      Everytime I've tried to load my files into my PS like usual (simply dragging the photo to the dock) I get this error message "Could not complete your request because Photoshop does not recognize this type of file." for both .gif files and .png. It's quite frustrating because a lot of my files on my computer are in .png format and I have previous .gifs I've made that I'd like to edit and can't. I have a Mac OSX and I've tried rewriting the file names but I still get the same message and I've tried making a new document in PS and pasting the photo but I only end up with the image below. I'm not sure what else to do anymore. It's quite frustrating. Any suggestions?

      Screen Shot 2014-01-28 at 3.02.00 PM.png