1 Reply Latest reply on Jan 28, 2014 2:21 PM by burbank@eri.ucsb.edu

    Adobe sent me a serial number and it is not valid

    burbank@eri.ucsb.edu

      I bought an Educational copy of Adobe Pro XI, filled out the form with the product code to receive the serial number. Got the serial number and fired up the CD only to have the serial number rejected as not valid. I've had 2 people look at it to make sure I was not entering it wrong. What do I do??