5 Replies Latest reply: Feb 5, 2014 10:47 AM by patrick-apokrisis RSS

    How to troubleshoot server errors when posting offline payments?

    patrick-apokrisis Community Member
    patrick-apokrisis Jan 28, 2014 4:37 PM

      I am trying to post an offline payment in order to have BC send the credit card info in the IPC-compliant email containing a password-protected PDF. The order looks like this, with critical info XXX'd out.

       

          <tns:Order_PaymentProcess>

            <tns:username>EMAIL</tns:username>

            <tns:password>PASSWORD</tns:password>

            <tns:siteId>877060</tns:siteId>

            <tns:orderId>3571369</tns:orderId>

            <tns:emailInvoiceToCustomer>true</tns:emailInvoiceToCustomer>

            <tns:creditCardInfo>

              <tns:CardNo>XXXXXXXXXXXXXXXX</tns:CardNo>

              <tns:CardHolder>XXXX XXXX</tns:CardHolder>

              <tns:ExpiryMonth>June</tns:ExpiryMonth>

              <tns:ExpiryYear>2014</tns:ExpiryYear>

              <tns:CardType>1</tns:CardType>

              <tns:CardCCV>XXX</tns:CardCCV>

            </tns:creditCardInfo>

            <tns:transactionInfo>

              <tns:amount>10</tns:amount>

            </tns:transactionInfo>

          </tns:Order_PaymentProcess>

       

      All I'm getting back from the server is:

       

          <soap:Fault>

            <faultcode>soap:Server</faultcode>

            <faultstring>Server was unable to process request. ---&gt; ERROR: A server error has occured.</faultstring>

            <detail/>

          </soap:Fault>

       

      What am I doing wrong? The goal is to send get BC to send the credit card info via email using the PDF. Is this possible? Thanks!