5 Replies Latest reply: Jun 28, 2014 3:14 PM by ActaNonVerba RSS

    tv.adobe.com

    lamarcolorado

      Why can't I view the instruction videos on tv.adobe.com?  They have been unavailable for some time.  Thanks.

       

      JWT

        • 1. Re: tv.adobe.com
          Geoff the kiwi MVP

          What is happening? Works ok for me?

          • 2. Re: tv.adobe.com
            Neox99 Community Member

            Is the latest version of Adobe Flash Player installed?

             

            If as - Right-Click on a video window and check settings.

            • 3. Re: tv.adobe.com
              lamarcolorado Community Member

              You were right,  Jim, it was a setting on the video window.  THANKS BUNCHES.  JWT

               

              Date: Tue, 28 Jan 2014 20:26:48 -0800

              From: forums_noreply@adobe.com

              To: janealthompson@hotmail.com

              Subject: tv.adobe.com

               

               

               

               

               

               

                    

                         

                         

                         

                  Re: tv.adobe.com

               

               

                  created by Jim Forbes in Photoshop Lightroom - View the full discussion

               

               

               

              Is the latest version of Adobe Flash Player installed?

              If as - Right-Click on a video window and check settings.

               

               

               

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              • 4. Re: tv.adobe.com
                lamarcolorado Community Member

                Jim Forbes suggested right click on the video window and changes in the settings fixed the problem.  Thanks for your reply.  JWT

                 

                Date: Tue, 28 Jan 2014 19:30:24 -0800

                From: forums_noreply@adobe.com

                To: janealthompson@hotmail.com

                Subject: tv.adobe.com

                 

                 

                 

                 

                 

                 

                      

                           

                           

                           

                    Re: tv.adobe.com

                 

                 

                    created by Geoff the kiwi in Photoshop Lightroom - View the full discussion

                 

                 

                 

                What is happening? Works ok for me?

                 

                 

                 

                     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6063411#6063411

                     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6063411#6063411

                     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/6063411#6063411. In the Actions box on the right, click the Stop Email Notifications link.

                      

                           Start a new discussion in Photoshop Lightroom at Adobe Community

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                • 5. Re: tv.adobe.com
                  ActaNonVerba

                  I'm experiencing the same problem as in the original post: the tv.adobe.com instructional videos present only a black rectangle.  I'm running OS 10.6.8, Firefox 26.0 (in either normal or safe mode -- makes no difference), and the latest version of Flash (14.0.0.125).

                   

                  I see almost the same problem in Safari (5.1.8), except that in Safari there's a link for the HTML5 alternative, which works.  In Firefox, that link is not visible.

                   

                  The Settings and Global settings (accessed by right-clicking the video window) seem correct; hardware acceleration and local storage are both enabled.  What other settings might be relevant?

                   

                  Thanks for any insights -- this is frustrating.