Welcome to the forum.
With any Video display issues, the first thing that I investigate is the version of the video driver that I have installed, as the driver is a common cause for what you describe.
First, some questions about your Dell:
- What is the make and model of your video card/chip?
- What is the installed version and date of your video driver?
- When you check the video card's/chip's Web site, is that the latest version for you model of card/chip, for your OS?
Now, one extra consideration is your Dell. Dell, HP, Lenovo, Toshiba and some other companies, will re-wrap an nVidia, or AMD/ATI video driver, for their specific card/chip. I would also check on the Dell Web site, and their Download page, to see if THEY offer a newer video driver.
Good luck, and let us know a bit more please.
Thanks for such a quick response!
I will try my best to answer your questions and give as much info as I can. Please bear with me as I do not consider myself to be tech savvy.
I have Windows 7 Home Premium laptop with a 64-bit Operating System.
Driver provider: Intel Corporation, Driver Date: 8/25/10, Driver Version: 184.108.40.2062, Digial Signer: Microsoft Windows Harware Compatibility Publisher
Chip type: Intel(R) HD Graphics (Corei3)
I checked Windows.microsoft.com and it says, "Note: Laptops don't have video cards. Laptops either have integrated graphics or a graphics processing unit (GPU) built into the computer in place of a video card." So I don't even know if I answered any of your questions.
That is a good start.
The Intel i3 is your CPU (Central Processing Unit).
Your laptop will have a GPU (Graphics Processing Unit), and it will be a chip on the MoBo. It might also come from Intel, or come from nVidia, or AMD/ATI.
Probably the easiest way to get that information, plus the number and date of the video driver (not sure if the driver listed above is for the video, and if it is, would indicate an Intel GPU, probably in the 3000, or 4000 HD family), is to go to Start, then Run and type in "dxdiag" (without the " marks. Then look in the Display Tab. That will get all of the display information on your computer.
That is exactly the info needed, and thank you for posting the screen-cap.
Now, I am not the most qualified person to talk about the Intel GPU's and the available drivers, but I see that yours is going on 4 years old - that is "ancient" in the world of video drivers. I would check first on the Dell Web site, to see if they offer a newer video driver for that Intel GPU and your OS. If not, then I would go to the Intel Web site, and check their driver download page, again for a newer driver for that GPU and your OS.
The reason that I list the two possible sources in that order, Dell first, Intel second, is that, as I mentioned, Dell often re-wraps video drivers (and some other drivers), for their specific hardware, and OS versions. They would be my first choice. However, if they have done any re-wrapping, they might not have the latest, so that is why Intel would be my second stop.
Thank you for your help! I will look into that.
Do you find that these random videos with problems were shot with varying low lighting conditions?
The best I can tell you are probably shooting 1080p30 with your iPhone 4S.
Trying taking this problem video into the free HandBrake program and converting it to 1920 x 1080
at 30 frames per second, making sure that the frame rate setting is for Constant and not variable frame rate.
The codec set should be H.264.
If you need any help with setting the program up, please let me know.
After the program's scanning of the video after being import into the program, it is very much straight forward with the key settings mentioned above.
Looking forward to your results.