7 Replies Latest reply on Feb 3, 2014 1:30 PM by allinug

    The "Sync Settings Now" option is grayed out and it doesn't recognize that I am signed in.

    allinug

      Please help - I have searched for an answer to this problem and have come up empty. The option to Sync Settings Now under Edit > Sync Settings is grayed out for me. If I click Sync Settings > Manage Sync Settings, the dialog box that opens shows that I am signed out of my account and the sync settings options are all grayed out - however, I AM signed into my adobe account and can see this under the Help menu.