3 Replies Latest reply on Feb 1, 2014 6:20 AM by Mike M

    No audio with Adobe Presenter

    Librarian55

      I have an online class that requires Adobe Presenter.  My MAC os is OSX 10.7.5., using Mozilla 26.0 and re-installed Adobe Flash 12.  Still no audio, what else do I need to do? Thanks!

        • 1. Re: No audio with Adobe Presenter
          Mike M Level 6

          Presenter is part of Captivate, which... to my knowledge... has never been available for Macs. Believe me, I'd love to have Captivate for a Mac so I wouldn't have to use my Windows 8 PC to make Presenter content.

          I digress though. Does your Flash Player work elsewhere? I mean, do you have video and audio on websites like YouTube?

          If you do, then the problem ISN'T with Flash Player but something in the Presenter content.

          • 2. Re: No audio with Adobe Presenter
            Librarian55 Level 1

            Yes, no problem with You Tube.  Other students with the same configurations of OS, Safari, Adobe have audio.  I must be missing something...

             

            Jessica

            • 3. Re: No audio with Adobe Presenter
              Mike M Level 6

              Well, usually this only affects Quick Time video and audio, but...

              Mac HD/Applications/Utilities>AudioMIDI Setup

              Check your "Built-in Input" and Built-in Output" settings.

              The Format should be 44100.0kHz or 48000.0kHz and 2ch-24bit Integer as so:

              1.jpg

              2.jpg