No audio with Adobe Presenter

[Guest]

I have an online class that requires Adobe Presenter.  My MAC os is OSX 10.7.5., using Mozilla 26.0 and re-installed Adobe Flash 12.  Still no audio, what else do I need to do? Thanks!

[C_F_McBlob]

Presenter is part of Captivate, which... to my knowledge... has never been available for Macs. Believe me, I'd love to have Captivate for a Mac so I wouldn't have to use my Windows 8 PC to make Presenter content.

I digress though. Does your Flash Player work elsewhere? I mean, do you have video and audio on websites like YouTube?

If you do, then the problem ISN'T with Flash Player but something in the Presenter content.

[Guest]

Yes, no problem with You Tube.  Other students with the same configurations of OS, Safari, Adobe have audio.  I must be missing something...

Jessica

[C_F_McBlob]

Well, usually this only affects Quick Time video and audio, but...

Mac HD/Applications/Utilities>AudioMIDI Setup

Check your "Built-in Input" and Built-in Output" settings.

The Format should be 44100.0kHz or 48000.0kHz and 2ch-24bit Integer as so: