5 Replies Latest reply on Feb 1, 2014 11:56 AM by Mike M

    installing flash player

    D's wife

      I'm having difficulty installing the lastest version of Flash player.  I get the "initializing" screen and then the "if you encounter any issues" screen.  My "file download dialog box" never appears so I can't bypass it.  I've installed other things before and seen the screen, but nothing seems to be happening for the Flash Player installation.  I checked the online help and made sure that the internet security is set at the recommended levels, that scripting is enabled, that Shockwave Flash Object is enabled.  All these things are done.  I just don't know what else to do.  Can anyone help?