5 Replies Latest reply on Jun 4, 2007 7:56 AM by Judith Venning

    Recording Cannot be Heard

    Judith Venning
      Hi. After using the HotFix, I can now record, using my headphones, but I can't hear the results. I can hear them if I unplug the headphones. Any suggestions? Jay
        • 1. Re: Recording Cannot be Heard
          CatBandit Level 3
          That's the way a computer works, Judith. If a headset is plugged in, it intercepts the speaker output. In other words, you cannot - by default - have your cake and eat it, too.

          It is that way on every PC that I know of, and the reason is because the person who uses a headset is normally trying to avoid disturbing those around him/her with the sounds from his/her computer.

          A way around it might be provided by the speaker system, if it is external. It might be possible to plug the headset in at the speaker instead of the PC ... but keep in mind that this might disable the microphone on a boom mic/headset, which might need access to the "mic-in" port on the PC.
          • 2. Re: Recording Cannot be Heard
            Judith Venning Level 1
            Thank you very much for your prompt response. I am a bit puzzled though. This sounds very technically inept. So how do most people record and test their work in Captivate? Is it more usual to have a stand alone microphone and normal speakers for the playback? Surely most people are not plugging headphones in and out
            • 3. Re: Recording Cannot be Heard
              Captiv8r Adobe Community Professional & MVP
              Hi Judith

              I interpreted your post quite differently than my esteemed colleague did. I suppose we will leave it to you to decide.

              I inferred that you have a headset microphone plugged into the PC. You recorded, but did not hear anything through the headset when it was connected. Based on what Larry suggested, it would seem that he inferred you recorded, took the headset off and then wondered why nothing played through the PC speakers, when in fact the sound should have been playing through the headset.

              The bottom line is that you should hear audio either way. When the headset is connected, you should hear audio through the headset. When disconnected, through the PC speakers.

              In my mind, the looming question would be to ask if you hear any other audio when your headset is connected. Do you hear the normal Windows event sounds? If not, it probably indicates an issue with your headset and the PC, not Captivate.

              Sincerely... Rick
              • 4. Re: Recording Cannot be Heard
                CatBandit Level 3
                Ah so, Grasshopper! It may indeed be so that the subject has a second point of view. Honorable Rick has correctly interpreted my selfs unworthy thoughts. Now is to wait and see the case may better be described by herself Judith Venning . . . Jay.
                • 5. Re: Recording Cannot be Heard
                  Judith Venning Level 1
                  Hello All

                  Yes, indeed. It is a headset that should work both ways. After a bit of testing, I have concluded the headset must be at fault, as I can hear through an ordinary headset and without. Thank you for your prompt responese. Judith