2 Replies Latest reply on Feb 3, 2014 8:34 AM by Todd_Kopriva

    After Effects CC crashes on startup. 12.2

    Wickedhand Level 1

      Everytime I open up After Effects CC it repeatedly crashes and I have uninstalled and installed this program twice already. I repeatedly get this error message...

       

      After Effects warning: Could not rename the file '/Users/Haydo/Library/Preferences/Adobe/After Effects/12.2/Workspaces.1733.1407352684838561.xml' to 'Workspaces.xml'

       

      after this it says it cannot open the program due to an unknown error. How can I resolve this?