4 Replies Latest reply on Feb 5, 2014 3:53 PM by tardom

    Flash player installation failures

    tardom

      I keep trying to install Flash Player (Windows, Internet Explorer).  The installation seems to be completed and files are created on my computer, but when I check, I get the message that it is not installed.  Java and script have been enabled and I've tried installing after turning off my security programs.  What else can I try?

        • 1. Re: Flash player installation failures
          Mike M Level 6

          What version of Windows and what version of IE?

          • 2. Re: Flash player installation failures
            tardom Level 1

            I have Windows 7 and the latest version of IE.  I tried Google Chrome and Flash player worked.

            • 3. Re: Flash player installation failures
              Mike M Level 6

              tardom wrote:

               

              I have Windows 7 and the latest version of IE.  I tried Google Chrome and Flash player worked.

              That's because Chrome has its own Flash Player plug-in that functions independently of the ActiveX for IE.

              If you're using the latest IE (11), THAT'S the root of your problems. The "geniuses" (sarcasm intended) in Redmond, WA really did a number on it. The screwed up the User-Agent Strings, whic are what a website designer (like me) use to identify a visitor's browser, and select the proper content for it. IE11 is misidentified as either Firefox (Gecko) or Safari (Webkit)... IF it can even be identified by the sites, which most times.... it can't.

              If the pages can't recognize the browser, they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon. In fact, they think it's a great idea, so I wouldn' texpect a move out of them for quite a while. Maybe when EVERYONE stops using their junk, they'll get the hint.

              Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.

              I'm not big on "pretending" so I recommend actually using another browser, like you're already doing.

              Firefox (from Mozilla)

              Opera (from Opera)

              Safari (from Apple)

              Chrome (from Google)

              ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because, as I mentioned, it has its own Flash Player plugin built in.

              • 4. Re: Flash player installation failures
                tardom Level 1

                Mike,

                Thanks for the information.

                Tom