1 Reply Latest reply on Feb 3, 2014 9:03 PM by Mike M

    During installation of flash player , the flash player crashes

    hardworkjuice

      Hi, running windows vista , with firefox browser ( latest edition as of Jan 3 2014) attempting to download latest version of flash player.

       

      Automatic installation fails, manual download works good, when i run the exe file it crashes.

       

      Windows gives the following

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    install_flashplayer12x32_mssa_aaa_aih_3.exe

        Application Version:    3.3.9.0

        Application Timestamp:    51c7f3cd

        Fault Module Name:    atiumdag.dll

        Fault Module Version:    9.14.10.924

        Fault Module Timestamp:    501341bb

        Exception Code:    c0000005

        Exception Offset:    003b4a3e

        OS Version:    6.0.6000.2.0.0.256.6

       

      Any advice on how to go forward is greatly appreciated .

      Thanks .