1 Reply Latest reply on Feb 4, 2014 9:23 AM by Mike M

    AIDER MOI POUR ADOBE FLASH MERCI

    laetitia

      Bonjour, je viens chercher de l'aide sur le forum car malgré une mise à jour récente d'adobe flash player 12 j'ai une fenêtre qui s'ouvre à chaque page que j'ouvre sur certain site internet. cette fenêtre me renvoie à une mise à jour d'adobe qui est déjà faite. j'ai essayer de supprimer adobe puis de le réinstaller mais à chaque fois c'est pareil, ce pop up revient.

      j'ai fait une analyse avec avast et malwarebytes qui n'ont rien décelé...

      je suis sous Windows 8 et j'ai internet exporer 8 comme navigateur.

      est-ce que quelqu'un saurait me conseiller ?

      merci pour votre aide

        • 1. Re: AIDER MOI POUR ADOBE FLASH MERCI
          Mike M Level 6

          Flash Player for Windows 8 (IE) is embedded in the browser by Microsoft, and you cannot:

          Update it

          Install it

          Uninstall it

          Repair it

          from here. There are registry keys and a Windows Update Patch that prevent it.

          You MUST update it via Windows Update.

           

          If you're using IE11, it has it's own set of problems. Microsoft intentionally messed up the User-Agent Strings, so websites can't identify it properly, if they can identify it at all.

          The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon.

          Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.

          I'm not big on "pretending" so I recommend actually using another browser.

          Firefox (from Mozilla)

          Opera (from Opera)

          Safari (from Apple)

          Chrome (from Google)

          ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.