Why won't it let me in?????
And WHY can't we just speak to a human being and ask them????
What password did you reset? Who / what doesn't let you in? Where?
Flash Player is free, and you don't need a password to download it.
Flash Player 184.108.40.206 for ActiveX (Internet Explorer)
Flash Player 220.127.116.11 Plug-in (All other browsers)
Flash Player 18.104.22.168 (Mac OS X)
Retrieving data ...