Have you enabled error messages on the page?
<?php ini_set('display_errors',1); ?>
What happens when you click on the Submit button? Is the form's data posted to the ACTION page?
Thanks for the reply. I added the php code you suggested, ran the vendor app (using IE 11) and saw nothing when I looked at Developer Tools, so I tried Firefox/ Firebug and again saw nothing in the console. Am I looking in the wrong place? Also I didn't understand your reference to the Action Page, do you mean the page it goes to after doing the update? Well, nothing happens at all when I click "Next Step" or "Submit", I just see the page unchanged, it should go to a "Thank you" page.
Sorry if these are basic questions, I haven't had much experience with PHP or JS.
have you tried appending the FULL url to the forms action field.
I just took your form down and tested locally - it seemed to work - look for an entry in your database Test@test.com
I was sent to a 'thank you' page
I think the fault lies soemwhere in your spy validation scripting. If you comment them all out (as below) the information gets sent. (might be a tough job isolating which one is causing the issue). You will have to comment out each one individually to find the culprit and see what relationship it has with the form. To me it looks like the form is NOT working because maybe the validation is incomplete.
Thank you for trying this out. I did see 3 records in the db from you. So, I commented out the Spry links on my site and the form worked for me too so I'll start adding the links back one at a time and when I find the culprit I'll search the form for wherever it's used.
Thanks again for your efforts, I really appreciate it.