5 Replies Latest reply: Feb 7, 2014 2:31 PM by Cleon G RSS

    Issues with Captivate HTML5 output on Androids

    Cleon G Community Member

      I am working on a mobile learning initiative for my company where I built an app that includes multimedia for educational purposes. I am trying to deploy a few mobile demos using Captivate 7 to export content that was originally swf based as HTML5. I have been experiencing issues with Android.

       

      First I receive an alert with the following information: This browser does not support some of the content in the file you are trying to view. Use one of the following browsers:

      • Internet Explorer 9 or later
      • Safari 5.1 or later
      • Google Chrome 17 or later

       

      Second, I notice the the audio that was apart of the original swf output is no longer working.

       

      I am using the Samsung Galaxy Note 10.1 and original Kindle Fire. Keep in mind that the files work on iOS devices using both Safari and Chrome (although I still recieve the same alert on Chrome).

       

      Please advise.Android_Error_Alert.png