9 Replies Latest reply on Feb 6, 2014 2:59 PM by MW Design

    Indesign CS5 launch Crash due to Easy Catalogue and Server Upgrade

    SOPUZ Level 1

      Before the server upgrade, the Indesign CS5 and Easy Catalogue 5 worked perfectly. But the problem  raised after server upgrade. The Indesign just crashes at lauch. After a series of tests, I came to a conclusion that it was due to Easy Catalogue. If I remove the plugin, it works fine. But since I have paid for Easy Catalogue and it is an important part of our catalogue design, we do need Easy Catalogue running. I tried contacting the Easy  Catalogue team as well. But no luck. They do not seem to have any idea how to resolve this. Strange thing is I do not understand how a server upgrade might affect the programs that are installed on a local machine. Any suggestion is very appreciated. Thanks