3 Replies Latest reply on Feb 15, 2014 9:58 AM by dp1651

    No permission to copy book to my ereader

    dp1651

      With the digital editions 2.0 I now have a problem transferring books to my Aluratek Pro ereader.  Error message says "no permission to copy the book".

       

      I didn't have a problem before, but now any of the 39 books I have on digital editions, I can no longer transfer to the ereader.

       

      Please help!!!

        • 1. Re: No permission to copy book to my ereader
          MAK_NC

          I am having the same issue. Digital Editions worked fine until I created a new user account on my husband's computer and now I can't transfer books either.

          • 2. Re: No permission to copy book to my ereader
            MAK_NC Level 1

            I found the solution through help from my library. My problem was the I authorized ADE in my new user account with an Adobe ID that was different from my Nook ID. Then I couldn't get help from Adobe to fix that (they rely on these forums too much). So I went back to the library helpdesk and they told me how to delete my Adobe ID and re-authorize:

             

            Resetting your Computer's Adobe authorization
            1. Open Adobe Digital Editions (ADE) if it's not already open.

            2. Press Ctrl + Shift + D (Command + Shift +D on a Mac) on your keyboard.

            3. Select Erase Authorization, then OK.

            4. Try authorizing your computer again by going to Help > Authorize computer.

             

            I did this and re-authorized with a matching Adobe ID and can now transfer books. I cn't transfer books I took out with the unmatched ID though, so I'm not sure that this will cure your exact problem.

            • 3. Re: No permission to copy book to my ereader
              dp1651 Level 1

              Thanks!!!  That did the trick.  All works well now.

               

              Date: Sat, 15 Feb 2014 08:30:49 -0800

              From: forums_noreply@adobe.com

              To: dp1651@hotmail.com

              Subject: No permission to copy book to my ereader

               

               

               

               

               

               

                    

                         

                         

                         

                  Re: No permission to copy book to my ereader

               

               

                  created by MAK_NC in Adobe Digital Editions - View the full discussion

               

               

               

              I found the solution through help from my library. My problem was the I authorized ADE in my new user account with an Adobe ID that was different from my Nook ID. Then I couldn't get help from Adobe to fix that (they rely on these forums too much). So I went back to the library helpdesk and they told me how to delete my Adobe ID and re-authorize:

              Resetting your Computer's Adobe authorization

              1. Open Adobe Digital Editions (ADE) if it's not already open.

              2. Press Ctrl + Shift + D (Command + Shift +D on a Mac) on your keyboard.

              3. Select Erase Authorization, then OK.

              4. Try authorizing your computer again by going to Help > Authorize computer.

              I did this and re-authorized with a matching Adobe ID and can now transfer books. I cn't transfer books I took out with the unmatched ID though, so I'm not sure that this will cure your exact problem.

               

               

               

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