It looks like hundreds of people are having problems installing flash player. I had the same issue as others- kept getting the message to upgrade flash player even after downloading the new version. I read one person's reply that solved the problem. sorry- I didn't get the person's name and I wasn't set up as a member to reply right then so now I'm not even sure where that post is. Anyhow, that person said to quit your browser after the installation and then re open your browser and that worked for me. That's a simple solution! Thanks to who ever it was!!!!