18 Replies Latest reply on Jan 25, 2015 2:06 PM by A.T. Romano

    Premiere Elements 9.0.1 - Loads with blank screen and no functionality

    bagsy31

      On launching PE9, the application loads and I get the top menu bar, but the rest of the screen is grey and the majority of the options on the menus are greyed out. You cannot open a project, create a new project or do anything.

       

      I have completely uninstalled and reinstalled the software but the issue remains. I last used it about 4 monhs ago to create a instant movie from a set of photos.

       

      Here's a screen shot:

       

      PRE Screenshot.jpg

       

      Here's a DXDIAG showing my PC configuration:

       

      ------------------

      System Information

      ------------------

      Time of this report: 2/6/2014, 09:05:38

             Machine name: GRAHAM-XPS

         Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

                 Language: English (Regional Setting: English)

      System Manufacturer: Dell Inc.

             System Model: XPS 8300 

                     BIOS: BIOS Date: 06/20/11 08:28:53 Ver: 04.06.04

                Processor: Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz (4 CPUs), ~2.9GHz

                   Memory: 6144MB RAM

      Available OS Memory: 6126MB RAM

                Page File: 5718MB used, 6532MB available

              Windows Dir: C:\Windows

          DirectX Version: DirectX 11

      DX Setup Parameters: Not found

         User DPI Setting: Using System DPI

      System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

           DxDiag Version: 6.01.7601.17514 32bit Unicode

       

       

      ------------

      DxDiag Notes

      ------------

            Display Tab 1: No problems found.

              Sound Tab 1: No problems found.

              Sound Tab 2: No problems found.

                Input Tab: No problems found.

       

       

      --------------------

      DirectX Debug Levels

      --------------------

      Direct3D:    0/4 (retail)

      DirectDraw:  0/4 (retail)

      DirectInput: 0/5 (retail)

      DirectMusic: 0/5 (retail)

      DirectPlay:  0/9 (retail)

      DirectSound: 0/5 (retail)

      DirectShow:  0/6 (retail)

       

       

      ---------------

      Display Devices

      ---------------

                Card name: AMD Radeon HD 6670

             Manufacturer: Advanced Micro Devices, Inc.

                Chip type: AMD Radeon Graphics Processor (0x6758)

                 DAC type: Internal DAC(400MHz)

               Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_00121028&REV_00

           Display Memory: 3820 MB

         Dedicated Memory: 1013 MB

            Shared Memory: 2807 MB

             Current Mode: 1920 x 1080 (32 bit) (60Hz)

             Monitor Name: Generic PnP Monitor

            Monitor Model: Acer P225HQ

               Monitor Id: ACR00EF

              Native Mode: 1920 x 1080(p) (60.000Hz)

              Output Type: DVI

              Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

      Driver File Version: 8.17.0010.1247 (English)

           Driver Version: 13.251.0.0

              DDI Version: 11

             Driver Model: WDDM 1.1

        Driver Attributes: Final Retail

         Driver Date/Size: 12/6/2013 22:01:52, 1318552 bytes

              WHQL Logo'd: Yes

          WHQL Date Stamp:

        Device Identifier: {D7B71EE2-2418-11CF-4777-1820BEC2C535}

                Vendor ID: 0x1002

                Device ID: 0x6758

                SubSys ID: 0x00121028

              Revision ID: 0x0000

      Driver Strong Name: oem3.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:13.251.0.0:pci\ven_1002&dev_6758

           Rank Of Driver: 00E62001

              Video Accel: ModeMPEG2_A ModeMPEG2_C

         Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                           {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                           {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                           {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                           {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

             D3D9 Overlay: Not Supported

                  DXVA-HD: Not Supported

             DDraw Status: Enabled

               D3D Status: Enabled

               AGP Status: Enabled

       

       

      -------------

      Sound Devices

      -------------

                  Description: Speakers (Realtek High Definition Audio)

      Default Sound Playback: Yes

      Default Voice Playback: Yes

                  Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_102804AA&REV_1003

              Manufacturer ID: 1

                   Product ID: 100

                         Type: WDM

                  Driver Name: RTKVHD64.sys

               Driver Version: 6.00.0001.7083 (English)

            Driver Attributes: Final Retail

                  WHQL Logo'd: Yes

                Date and Size: 11/5/2013 19:47:54, 3707864 bytes

                  Other Files:

              Driver Provider: Realtek Semiconductor Corp.

               HW Accel Level: Basic

                    Cap Flags: 0xF1F

          Min/Max Sample Rate: 100, 200000

      Static/Strm HW Mix Bufs: 1, 0

      Static/Strm HW 3D Bufs: 0, 0

                    HW Memory: 0

             Voice Management: No

      EAX(tm) 2.0 Listen/Src: No, No

         I3DL2(tm) Listen/Src: No, No

      Sensaura(tm) ZoomFX(tm): No

       

       

                  Description: Realtek Digital Output (Realtek High Definition Audio)

      Default Sound Playback: No

      Default Voice Playback: No

                  Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_102804AA&REV_1003

              Manufacturer ID: 1

                   Product ID: 100

                         Type: WDM

                  Driver Name: RTKVHD64.sys

               Driver Version: 6.00.0001.7083 (English)

            Driver Attributes: Final Retail

                  WHQL Logo'd: Yes

                Date and Size: 11/5/2013 19:47:54, 3707864 bytes

                  Other Files:

              Driver Provider: Realtek Semiconductor Corp.

               HW Accel Level: Basic

                    Cap Flags: 0xF1F

          Min/Max Sample Rate: 100, 200000

      Static/Strm HW Mix Bufs: 1, 0

      Static/Strm HW 3D Bufs: 0, 0

                    HW Memory: 0

             Voice Management: No

      EAX(tm) 2.0 Listen/Src: No, No

         I3DL2(tm) Listen/Src: No, No

      Sensaura(tm) ZoomFX(tm): No

       

       

      ---------------------

      Sound Capture Devices

      ---------------------

                  Description: Microphone (Realtek High Definition Audio)

        Default Sound Capture: Yes

        Default Voice Capture: Yes

                  Driver Name: RTKVHD64.sys

               Driver Version: 6.00.0001.7083 (English)

            Driver Attributes: Final Retail

                Date and Size: 11/5/2013 19:47:54, 3707864 bytes

                    Cap Flags: 0x1

                 Format Flags: 0xFFFFF

       

       

      -------------------

      DirectInput Devices

      -------------------

            Device Name: Mouse

               Attached: 1

          Controller ID: n/a

      Vendor/Product ID: n/a

              FF Driver: n/a

       

       

            Device Name: Keyboard

               Attached: 1

          Controller ID: n/a

      Vendor/Product ID: n/a

              FF Driver: n/a

       

       

            Device Name: Programmable Hotkeys

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x06A3, 0x5081

              FF Driver: n/a

       

       

            Device Name: USB Receiver

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x046D, 0xC517

              FF Driver: n/a

       

       

            Device Name: USB Receiver

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x046D, 0xC517

              FF Driver: n/a

       

       

            Device Name: USB Receiver

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x046D, 0xC517

              FF Driver: n/a

       

       

            Device Name: USB Receiver

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x046D, 0xC517

              FF Driver: n/a

       

       

            Device Name: 2.4GHz Cordless Desktop

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x046D, 0xC52A

              FF Driver: n/a

       

       

            Device Name: 2.4GHz Cordless Desktop

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x046D, 0xC52A

              FF Driver: n/a

       

       

            Device Name: 2.4GHz Cordless Desktop

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x046D, 0xC52A

              FF Driver: n/a

       

       

            Device Name: 2.4GHz Cordless Desktop

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x046D, 0xC52A

              FF Driver: n/a

       

       

            Device Name: Saitek Cyborg Evo

               Attached: 1

          Controller ID: 0x1

      Vendor/Product ID: 0x06A3, 0x0464

              FF Driver: n/a

       

       

            Device Name: Wacom Virtual Hid Driver

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x056A, 0x1001

              FF Driver: n/a

       

       

            Device Name: Wacom Virtual Hid Driver

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x056A, 0x1001

              FF Driver: n/a

       

       

            Device Name: Wacom Virtual Hid Driver

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x056A, 0x1001

              FF Driver: n/a

       

       

      Poll w/ Interrupt: No

       

       

      -----------

      USB Devices

      -----------

      + USB Root Hub

      | Vendor/Product ID: 0x8086, 0x1C26

      | Matching Device ID: usb\root_hub20

      | Service: usbhub

      |

      +-+ Generic USB Hub

      | | Vendor/Product ID: 0x8087, 0x0024

      | | Location: Port_#0001.Hub_#0002

      | | Matching Device ID: usb\class_09

      | | Service: usbhub

      | |

      | +-+ Generic USB Hub

      | | | Vendor/Product ID: 0x05E3, 0x0608

      | | | Location: Port_#0002.Hub_#0004

      | | | Matching Device ID: usb\class_09

      | | | Service: usbhub

      | | |

      | | +-+ Generic USB Hub

      | | | | Vendor/Product ID: 0x05E3, 0x0608

      | | | | Location: Port_#0004.Hub_#0005

      | | | | Matching Device ID: usb\class_09

      | | | | Service: usbhub

       

       

      ----------------

      Gameport Devices

      ----------------

       

       

      ------------

      PS/2 Devices

      ------------

      + HID Keyboard Device

      | Matching Device ID: hid_device_system_keyboard

      | Service: kbdhid

      |

      + HID Keyboard Device

      | Vendor/Product ID: 0x046D, 0xC517

      | Matching Device ID: hid_device_system_keyboard

      | Service: kbdhid

      |

      + HID Keyboard Device

      | Vendor/Product ID: 0x046D, 0xC52A

      | Matching Device ID: hid_device_system_keyboard

      | Service: kbdhid

      |

      + Terminal Server Keyboard Driver

      | Matching Device ID: root\rdp_kbd

      | Upper Filters: kbdclass

      | Service: TermDD

      |

      + HID-compliant mouse

      | Matching Device ID: hid_device_system_mouse

      | Service: mouhid

      |

      + HID-compliant mouse

      | Vendor/Product ID: 0x046D, 0xC517

      | Matching Device ID: hid_device_system_mouse

      | Service: mouhid

      |

      + HID-compliant mouse

      | Vendor/Product ID: 0x046D, 0xC52A

      | Matching Device ID: hid_device_system_mouse

      | Service: mouhid

      |

      + Wacom Mouse

      | Matching Device ID: hid\wacomvirtualhid&col03

      | Upper Filters: wacommousefilter

      | Service: mouhid

      |

      + Terminal Server Mouse Driver

      | Matching Device ID: root\rdp_mou

      | Upper Filters: mouclass

      | Service: TermDD

       

       

      ------------------------

      Disk & DVD/CD-ROM Drives

      ------------------------

            Drive: C:

      Free Space: 562.2 GB

      Total Space: 1411.0 GB

      File System: NTFS

            Model: ST31500341AS

       

       

            Drive: D:

            Model: HL-DT-ST DVD+-RW GH70N

           Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

       

       

            Drive: E:

            Model: HL-DT-ST DVD-ROM GDRH20N

           Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

       

       

      --------------

      System Devices

      --------------

           Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10

      Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04AA1028&REV_B5\3&11583659&0&E0

         Driver: n/a

       

       

           Name: AMD Radeon HD 6670

      Device ID: PCI\VEN_1002&DEV_6758&SUBSYS_00121028&REV_00\4&DDE86B&0&0008

         Driver: n/a

       

       

           Name: Intel(R) H67 Express Chipset Family LPC Interface Controller - 1C4A

      Device ID: PCI\VEN_8086&DEV_1C4A&SUBSYS_04AA1028&REV_05\3&11583659&0&F8

         Driver: n/a

       

       

           Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller

      Device ID: PCI\VEN_8086&DEV_1C02&SUBSYS_04AA1028&REV_05\3&11583659&0&FA

         Driver: n/a

       

       

           Name: Intel(R) Management Engine Interface

      Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04AA1028&REV_04\3&11583659&0&B0

         Driver: n/a

       

       

           Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101

      Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04AA1028&REV_09\3&11583659&0&08

         Driver: n/a

       

       

           Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D

      Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04AA1028&REV_05\3&11583659&0&D0

         Driver: n/a

       

       

           Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0100

      Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_04AA1028&REV_09\3&11583659&0&00

         Driver: n/a

       

       

           Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26

      Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04AA1028&REV_05\3&11583659&0&E8

         Driver: n/a

       

       

           Name: DW1520 Wireless-N WLAN Half-Mini Card

      Device ID: PCI\VEN_14E4&DEV_4353&SUBSYS_000E1028&REV_01\4&AA4FEAE&0&00E0

         Driver: n/a

       

       

           Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22

      Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04AA1028&REV_05\3&11583659&0&FB

         Driver: n/a

       

       

           Name: Broadcom NetLink (TM) Gigabit Ethernet

      Device ID: PCI\VEN_14E4&DEV_1691&SUBSYS_04AA1028&REV_01\4&290E7F79&0&00E3

         Driver: n/a

       

       

           Name: High Definition Audio Controller

      Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04AA1028&REV_05\3&11583659&0&D8

         Driver: n/a

       

       

           Name: Air Display (Microsoft Corporation - WDDM v1.1)

      Device ID: PCI\VEN_1337&DEV_BEEF&SUBSYS_FEEDCAFE&REV_00\3&11583659&0&0000

         Driver: n/a

       

       

           Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16

      Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_04AA1028&REV_B5\3&11583659&0&E3

         Driver: n/a

       

       

           Name: High Definition Audio Controller

      Device ID: PCI\VEN_1002&DEV_AA90&SUBSYS_AA901028&REV_00\4&DDE86B&0&0108

         Driver: n/a

       

       

      ------------------

      DirectShow Filters

      ------------------

       

       

      DirectShow Filters:

      WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

      WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

      WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

      MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

      Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

      WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

      WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221

      Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

      Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

      Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,0.80.15035.0000

      CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,0.80.15035.0000

      CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,0.80.15035.0000

      FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,0.80.15035.0000

      FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,0.80.15035.0000

      Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,0.80.15035.0000

      Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,0.80.15035.0000

      Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,0.80.15035.0000

      OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,0.80.15035.0000

      Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,0.80.15035.0000

      Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,0.80.15035.0000

      Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,0.80.15035.0000

      Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,0.80.15035.0000

      Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,0.80.15035.0000

      Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,0.80.15035.0000

      Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,0.80.15035.0000

      ROXIO VCFDvrSupport 3.0,0x00200000,1,1,DvrSupportFilt.ax,12.02.0001.0071

      ROXIO Image/Colour Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071

      WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

      Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

      WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

      WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308

      WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

      WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3555.0308

      WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

      Roxio MPEG2 Encoder,0x00000000,0,0,,

      VCG Null Renderer 3.0,0x00200000,1,0,VideoCompositing.ax,12.02.0001.0071

      ROXIO WAV Dest 3.0,0x00200000,0,0,,

      ROXIO MPEG Writer,0x00000000,0,0,,

      ROXIO Scene Detector 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      Roxio Plasma CrossGraph Renderer,0x00200000,1,0,PlasmaCGFilter.ax,12.02.0001.0071

      ROXIO Video Resampler 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      ATI Ticker,0x00200000,0,1,Ticker.ax,

      DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

      MainConcept MPEG Demultiplexer,0x00800100,1,2,mc_demux_mp2_ds.ax,8.05.0000.27572

      Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

      WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

      MainConcept AAC Decoder,0x00800000,1,1,mc_dec_aac_ds.ax,8.05.0000.24552

      Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

      ROXIO Audio Source 3.0,0x00200000,0,1,roxaudio.ax,10.00.0000.0000

      AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

      VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

      SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426

      roxio DCFilters Subpicture Mixer,0x00000000,0,0,,

      AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

      DvPlayTee,0x00200000,1,2,DXDVSupport.dll,9.00.0000.0000

      VCGImageSource,0x00200000,0,1,VideoCompositing.ax,12.02.0001.0071

      Roxio MPEG1 Audio Encoder,0x00000000,0,0,,

      StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

      MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

      ROXIO VideoCombine 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

      Roxio Smart AVC Video Decode,0x00800000,1,2,,

      ROXIO DVDCrossGraphEx Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071

      MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

      SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

      Roxio RealD to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      ROXIO VideoTransition 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

      VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

      ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,13.20.0000.31206

      AMD Video Decoder,0x00200000,1,2,atimpenc.dll,13.20.0000.31206

      roxio DCFilters Audio Sync Filter 2,0x00000000,0,0,,

      MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

      ROXIO CPU Regulator,0x00200000,1,1,CPURegulator.ax,10.00.0000.0000

      Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

      Roxio Vob Loader,0x00200000,0,1,VOBLoader.ax,12.02.0001.0071

      SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

      ROXIO LPCMSyncFilter,0x00000000,0,0,,

      Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

      ROXIO VCFStationLogo 1.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      ROXIO VideoInfo Transcoder 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      roxio DCFilters MPEG Transcoder,0x00000000,0,0,,

      ROXIO DV Scene Detector Tee 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

      MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

      MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,

      ROXIO Field Splitter 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      ROXIO ThumbnailGrabber 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

      PlayReady DMO Wrapper,0x00600002,1,1,PRDMOW~1.DLL,1.03.2297.0000

      DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

      roxio DCFilters DVD Reader,0x00000000,0,0,,

      Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

      Roxio Audio Stream Writer Filter,0x00000000,0,0,,

      MS PR Source Filter,0x00200000,0,2,PRSource.dll,1.03.2297.0000

      Roxio Repacketizer Filter,0x00000000,0,0,,

      PSI Parser,0x00200000,0,0,RoxVideo.ax,12.02.0001.0071

      Roxio Audio Stream Reader Filter,0x00000000,0,0,,

      ROXIO Field Combiner 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      ROXIO QuickGrabber 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

      ROXIO Video Effect 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      Roxio Anaglyph to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      ROXIO VCFLatency 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000

      Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

      Roxio Video Rotater,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206

      XviD MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,

      MainConcept MPEG Push Demultiplexer,0x00200000,1,2,mc_demuxpush_mp2_ds.ax,8.05.0000.24552

      AMD MJPEG Decoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206

      ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

      Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

      roxio DCFilters Mpeg I/II Decoder,0x00000000,0,0,,

      MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Roxio Mp3 Encoder (SC),0x00000000,0,0,,

      Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835

      ROXIO CrossGraphEx Renderer 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

      VCG Video Mixer 3.0,0x00200000,0,1,VideoCompositing.ax,12.02.0001.0071

      Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

      SmartSound Soundtrack,0x00400000,0,1,DirectQX.dll,3.00.0009.0000

      SmartSound SDS Reader,0x00400000,0,1,SDSReader.dll,3.00.0009.0000

      Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713

      ROXIO AudioConvert 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000

      Roxio Plasma CrossGraph Source,0x00200000,0,1,PlasmaCGFilter.ax,12.02.0001.0071

      AMD Video Encoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206

      ROXIO InputSelector 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

      ROXIO LVM File Source (Async.),0x00200000,0,1,LVMAsync.ax,12.02.0001.0071

      Roxio Smart AVC Encode,0x00200000,2,1,,

      File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308

      ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,13.20.0000.31206

      VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

      WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

      MediaLooks QT Source,0x00200000,0,2,QTSourcePXT.dll,1.07.0005.0045

      ROXIO Audio VCFLooper 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000

      VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

      MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,

      File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

      MainConcept DV-Demultiplexer,0x00800001,1,2,mc_demux_dv_ds.ax,8.05.0000.24552

      iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

      iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

      Roxio Audio Source Filter,0x00000000,0,0,,

      Sonic MPEG-2 Video Decoder,0x00200000,2,2,c12oem_dec_mp2v_ds.ax,8.05.0000.19970

      Roxio MPEG1 Encoder,0x00000000,0,0,,

      AMD Video Scaler Filter,0x00200000,1,1,atimpenc.dll,13.20.0000.31206

      ROXIO Pan Zoom 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      Roxio Anaglyph to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      ROXIO Pin Tee,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      MainConcept Dolby Digital Audio Decoder,0x00600000,1,1,mc_dec_dd_ds.ax,7.04.0000.47388

      ROXIO Audio VCFChunker 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000

      Adobe PSI Parser,0x00200000,0,0,PSIParser.dll,

      Roxio MPEG2 Video Decoder,0x00000000,0,0,,

      ROXIO Video VCFLooper 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      MainConcept AVC/H.264 Video Decoder,0x00800001,1,2,mc_dec_avc_ds.ax,8.05.0000.24552

      Track2Filter,0x00200000,0,0,Track2Filter.dll,9.00.0000.0000

      WAV Dest,0x00000000,0,0,,

      DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835

      ROXIO InputSelectorNew 3.0,0x00200000,1,0,,

      MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,

      ROXIO Sewer 3.0,0x00200000,1,0,MVWcDSutil.dll,12.02.0001.0071

      Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835

      ROXIO Video Integrate,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

      Roxio Smart Decoder,0x00000000,0,0,,

      Media Analyser,0x00200000,1,2,mediaanalyser.ax,12.02.0001.0071

      ROXIO VCFAudioMixer 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000

      Roxio Smart Encoder,0x00000000,0,0,,

      Sonic Cinemaster® Audio Decoder 4.3 (No Dolby),0x005ffffe,1,1,CinemasterAudioND.DLL,4.03.0000.0240

      AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713

      ROXIO CrossGraphEx Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071

      RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

      MainConcept DV Dif Parser,0x00800001,1,1,mc_parser_dv_ds.ax,8.05.0000.24552

      Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

      ROXIO ListImage Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071

      ROXIO SceneRecorder 1.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

      WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

      ROXIO VCFWaveform 1.0,0x00200000,1,0,roxaudio.ax,10.00.0000.0000

      LVMWriter,0x00200000,1,0,LVMWriter.ax,12.02.0001.0071

      Roxio MPEG Analyzer,0x00000000,0,0,,

      MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

      MainConcept (Broadcast) AVC/H.264 Video Decoder,0x00800002,1,2,mc_bc_dec_avc_ds.ax,8.05.0000.24552

      DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

      ROXIO ColorSpace Converter 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      Roxio File Writer Wrapper,0x00200000,1,0,RoxFileWriterWrapper.ax,1.00.0000.0001

      ROXIO VCFAlphaSplitter 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      roxio DCFilters Smart Resizer,0x00000000,0,0,,

      ROXIO AudioGrabber 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

      VMR9 Wrapper 3.0,0x00200000,1,0,VideoCompositing.ax,12.02.0001.0071

      MainConcept VC-1 Decoder,0x00600000,2,1,mc_dec_vc1_ds.ax,8.05.0000.24552

      Sonic Audio Resampler,0x00200000,1,1,c12oem_trans_audio_samplerate_ds.ax,8.05.0000.19970

      ROXIO BDAV Smart Render 1.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

      Roxio StereoSource Cropper,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175

      Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175

      Half Size to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

      Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

      roxio DCFilters DVD Splitter,0x00000000,0,0,,

      StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

      ROXIO DVDCrossGraphEx Renderer 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

      Sonic Cinemaster® VideoDecoder 4.3 (EMC12),0x005ffffe,2,2,CinemasterVideo.DLL,4.03.0001.0279

      Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

      roxio DCFilters DVD Muxer,0x00000000,0,0,,

      Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835

      AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

      Sonic HD Demuxer,0x005ffffe,1,2,SonicHDDemuxer.dll,4.03.0000.0134

      ROXIO SpyPos 3.0,0x00200000,1,1,MGINullIP.ax,12.02.0001.0071

      AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713

      ROXIO InputSelectorNew 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071

      TS Strider,0x00200000,1,1,TSStrider.dll,

      roxio DCFilters Dragon Lair,0x00000000,0,0,,

      Dump,0x00200000,1,0,DvFileWriter.prm,9.00.0000.0000

      Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

      MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

      Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

      File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713

      MainConcept DVCPro HD Video Decoder,0x00600000,1,1,mc_dec_dv100_ds.ax,8.05.0000.24552

      Sonic MPEG Multiplexer,0x00200000,1,1,c12oem_mux_mp2_ds.ax,8.05.0000.19970

      MainConcept DVCPro 50 Video Decoder,0x00600000,1,1,mc_dec_dv50_ds.ax,8.05.0000.24552

      ROXIO VCFVideoCutList 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      MainConcept Stream Parser,0x00400000,1,2,mc_demux_mp2_ds.ax,8.05.0000.27572

      AMD Video Rotation Filter,0x00200000,1,1,atimpenc.dll,13.20.0000.31206

      ROXIO SubPicture Encoder,0x00000000,0,0,,

      Roxio MPEG2 Muxer,0x00000000,0,0,,

      TSSourcePush,0x00200000,0,1,TSSourcePush.dll,

      ROXIO Deinterlace 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071

      Roxio MPEG Stream Analyzer,0x00000000,0,0,,

      Roxio Transport Stream Source,0x00000000,0,0,,

      Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

      StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

      AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

      ROXIO VCFpeakmeter 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000

      Roxio MPEG1 Muxer,0x00000000,0,0,,

      Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713

      File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713

      File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713

      Roxio VOB Formatter,0x00200000,1,1,VOBFormatter.ax,12.02.0001.0071

      Track1Filter,0x00200000,0,0,Track1Filter.dll,9.00.0000.0000

      MainConcept DV Video Decoder,0x00600000,1,1,mc_dec_dv_ds.ax,8.05.0000.24552

      ROXIO VCFHDVSceneDetect 1.0,0x00200000,2,1,RoxVideo.ax,12.02.0001.0071

      Roxio MPEG2 Demuxer,0x00000000,0,0,,

      ROXIO QT Source,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071

      Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

      Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514

      ROXIO VCFDVSceneDetect 1.0,0x00200000,1,2,RoxVideo.ax,12.02.0001.0071

      BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

      MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

       

       

      WDM Streaming Tee/Splitter Devices:

      Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

       

       

      MediaLooks Filters:

      MediaLooks QT Source,0x00200000,0,2,QTSourcePXT.dll,1.07.0005.0045

       

       

      Video Compressors:

      WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

      WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

      MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

      DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

      MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

      Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

      Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7601.17514

      Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

      Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

      Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

      XviD MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

       

       

      Audio Compressors:

      WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

      WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

      ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206

      IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

      PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

      Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

      GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713

      Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713

      CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

      CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

      MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

       

       

      Audio Capture Sources:

      Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

       

       

      PBDA CP Filters:

      PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

      PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

      PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

       

       

      Midi Renderers:

      Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

      Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

       

       

      WDM Streaming Capture Devices:

      Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

      Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

      Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

      Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

       

       

      WDM Streaming Rendering Devices:

      Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

      Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

       

       

      BDA Network Providers:

      Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

       

       

      Multi-Instance Capable VBI Codecs:

      VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

       

       

      BDA Transport Information Renderers:

      BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

      MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

       

       

      BDA CP/CA Filters:

      Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

      Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

      PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

      XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

       

       

      WDM Streaming Communication Transforms:

      Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

       

       

      Audio Renderers:

      Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713

      Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

      Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713

      DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

      DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

      Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713

       

       

      ---------------

      EVR Power Information

      ---------------

      Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

        Quality Flags: 2576

          Enabled:

          Force throttling

          Allow half deinterlace

          Allow scaling

          Decode Power Usage: 100

        Balanced Flags: 1424

          Enabled:

          Force throttling

          Allow batching

          Force half deinterlace

          Force scaling

          Decode Power Usage: 50

        PowerFlags: 1424

          Enabled:

          Force throttling

          Allow batching

          Force half deinterlace

          Force scaling

          Decode Power Usage: 0

        • 1. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
          Steve Grisetti Adobe Community Professional

          Have you tried launching the program while holding down the Ctrl+Alt+Shift keys on the left side of your keyboard? This can clear any corruptions in your preference files.

          • 2. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
            nealeh Level 5

            Graphics drivers are always worth investigating when display issues arise.

             

            Your graphics drivers are dated December 2013 and are the most recent on the AMD site, and so I assume have been recently updated. Have the problems occurred since updating them?

             

            If so you might want to think about rolling them back. I note that the latest 6670 drivers on the Dell website are dated March 2011. Now some computer manufacturers do customize the drivers for their own hardware and installing generic ones can sometime mess things up (this more usually happens with laptops though).

             

            If you're feeling adventurous there is a February 2014 beta driver available on the AMD web site that might be worth trying out.

             

            So to summarise:

            1. Create a system restore point
            2. Try rolling back the graphics drivers to the previous version
            3. If that doesn't fix things and you're feeling adventurous try the v14.1 Beta driver from AMD
            4. If still no luck, try the official Dell drivers.
            5. And if that still doesn't work you might as well put the latest AMD ones on to at least get back to your starting point (either by reinstalling, or reverting to the restore point made in step 1)

             

            Cheers,
            --
            Neale
            Insanity is hereditary, you get it from your children

             

            If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

            • 3. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
              A.T. Romano Level 7

              bagsy31

               

              With your updated video card/graphics card driver as is, please try deleting the BadDrivers.txt file for Premiere Elements 9.0/9.0.1 if we are to pursue the troubleshooting as a display issue, an Premiere Elements 9.0 was notorious for display issues.

              http://forums.adobe.com/message/3177024

               

              For Windows 7, 8, or 8.1 64 bit, the path to the BadDrivers.txt file is

               

              Local Disc C

              Program Data

              Adobe

              Premiere Elements

              9.0

              and in the 9.0 Folder is the BadDrivers.txt file that you delete. After you close out of there and reopen the program, the program will generate a new BadDrivers.txt file and hopefully the problem will be gone.

               

              Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path to the BadDrivers.txt file.

               

              The rationale for the BadDrivers.txt file is given in post 10 of the link provided above.

               

              Looking forward to your results.

               

              Thank you.

               

              ATR

              • 4. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                bagsy31 Level 1

                Steve, Neale, ATR,

                 

                Thanks for your replies -  I have tried your suggested but still the issue persists.

                 

                1. I tried installing the 'old' video driver on Dell's site - the installation failed despite removing the current software - it also gave me numerous display issies.

                2. I installed the latest Beta driver from AMD - that installed fine, no issues with other programs so far - but DIDN'T fix the Elements issue.

                3. I delete the BadDrivers.txt file each time I relaunched - no effect - just got recreated.

                4. I tried starting Elements with Ctrl+Alt+Shift held down - still wouldn't load.

                 

                FYI, the contents of the BadDrivers.txt file is:

                ##FALSE#0#0#0

                 

                If anyone can interpret something from that.

                 

                Thanks

                • 5. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                  A.T. Romano Level 7

                  bagsy31

                   

                  The rationale behind the deletion of the BadDrivers.txt file can be found in post 10 of the following thread at a time when the BadDrivers.txt came into its own.

                  http://forums.adobe.com/message/3177024

                   

                  Let us see if we have missed anything on this check list...

                  1. Run As Administrator and User Account with Adminstrative Privileges

                  2. Deleted the Adobe Premiere Elements Prefs file in the 9.0 Folder and/or the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.

                  Local Disk C

                  Users

                  Owner

                  AppData

                  Roaming

                  Adobe

                  Premiere Elements

                  9.0 Folder

                  and in the 9.0 is the Adobe Premiere Elements Prefs file that you delete. Work with Folder Options Show Hidden Files, Folders, and Drives.

                  3. Have you tried to install and run the program in a new User Account also with Administrative Privileges?

                  4. What Windows Themes are you using - High Contrast or other?

                  5. Have you disabled the antivirus? What antivirus are you using?

                  6. Any special networks involved?

                  7. How many computer monitors do you use?

                   

                  More later.

                   

                  ATR

                  • 6. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                    bagsy31 Level 1

                    Hi ATR,

                     

                    Thanks for your continued support. I followed your steps and have found the cause of the issue to be McAfee Virus and Spyware Protection - Real Time Scanning. Turning this off enabled PE to load successfully.

                     

                    This is not an ideal solution as I don't like to have AV scanning turned off.

                     

                    Pretty sure I had McAfee when I last used PE in October. Perhaps it's time to find a new free AV solution.

                    • 7. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                      A.T. Romano Level 7

                      bagsy31

                       

                      Great news that you identified the core of your issue. Good job. The not so good news is that it was your antivirus program that was causing the problem.

                       

                      If you want to continue with McAfee, you might want to contact McAfee to find out what is going on apparently with one of its latest updates. Other Premiere Elements users using the McAfee program for security have reported this problem here. Maybe McAfee is on the verge of issuing a new update for this problem?

                       

                      See what you can find out from McAfee or seek immediate new free AV solution.

                       

                      Please update us on your progress when you get a chance.

                       

                      Thanks.

                       

                      ATR

                      • 8. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                        bagsy31 Level 1

                        Now we've establish the issue, I've found a reference to it on Adobe's site:

                         

                        http://helpx.adobe.com/premiere-elements/kb/gray-screen-or-unresponsive-application.html

                         

                        The recommendation is to disable real-time scanning - but then goes on to say this is not wise.

                         

                        Not really a solution from my perspective, but may help others track down the issue quicker that I did.

                         

                        Thanks

                        • 9. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                          A.T. Romano Level 7

                          bagsy31

                           

                          Problems with the same symptoms can (often do) have different causes. So, we try to customize the replies according to the specific situation. Premiere Elements 9.0/9.0.1 is notorious for its display issues as contrasted with other versions.

                           

                          Glad we were able to be of assistance.

                           

                          That is a great Adobe document that you found. I was aware of the McAfee issue from other users reports here and had not seen that Adobe document previously.

                           

                          Best wishes.

                           

                          Thanks for the follow ups.

                           

                          ATR

                          • 10. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                            the_wine_snob Level 9

                            Bagsy31,

                             

                            It is tough, having a computer that does other things, along with video editing. One should have protections in place, for any computer that has any Internet presence, or is used to work with e-mails. There are just so many bad things out there.

                             

                            However, as video editing can stress a computer, it's often good to have few other programs, and processes running, while editing.

                             

                            Before the days of active, real-time scanning, it was more of a matter of CPU cycles, RAM usage, and the like, where if one was running out of computer resources, the answer was to shut down everything that was not being used, or was necessary, and ONLY doing video editing at that time - the time when protections were turned off.

                             

                            Then, active real-time scanning was added to many anti-virus, anti-malware, anti-almost-anything programs, and that created a new problem - to function, many of those programs needed to Lock files, and survey them, before letting them be used. Some do this on Reads only, and some on both Reads and Writes. Also, some are quicker, and more benign, than others. Some do a deep survey of every file that is being either Read, or Written to, and with large video files, and the working files, when editing, this can take a very long time, in computer time. If such a program Locks a working file, when Premiere (or any other video editor) is trying to access it, the program (and the OS) will not know if the "time-out" message, that is being thrown, is because of a problem, or because the anti-whatever program has Locked the file.

                             

                            Some anti-whatever programs are better, than some others. It appears that McAfee is very aggressive, and possibly either slower, or delves more deeply into the files, when doing the survey. I am not a fan of McAfee, due to many issues that I had with it, in previous versions - it just did not play well with most of my other programs, and was almost impossible to disable, or uninstall. I swore off McAfee years ago, and have not looked back.

                             

                            Other active, real-time scanning software seems better, and less intrusive, or problematic. I just shut all of my protection OFF, when I am editing. Being behind a hardware firewall, and just not doing any browsing, or e-mail work, while editing video, is all that I need. Before I do any browsing, or e-mail work, I turn everything back ON. If I need to do such work, I just go to another computer, but not everyone has the luxury of multiple computers, doing different things.

                             

                            When it comes to security AND video-editing, the answer is not an easy one. When choosing active, real-time scanning security software, one needs to factor in, how well they will work with programs, like Premiere. Some are better, than are others.

                             

                            Good luck, and thank you for that linked Adobe KB Article - I had not run across that either.

                             

                            Hunt

                            • 11. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                              Randomphoto

                              I am having the same problem with PE 9.0.1.  New Project opens, but locks up on the file location dialogue box.  It will close on the red X but no other buttons are available. I noticed random buttons were not working (some work) on various boxes in Preferences.  Using Kasperksy, and tried turning on-off with no success.  Even re-installed with Kaspersky turned off.

                               

                              Work around has been to save a .Prel file on a laptop, then load it into my desktop where I want to work and use Open Project to bypass the new Project.  Running CS6, LR5.4, GoPro Studio 2 with no issues.

                               

                              Thanks

                              • 12. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                                A.T. Romano Level 7

                                Randomphoto

                                 

                                Thanks for the update. Sorry that the news was not better.

                                 

                                Let me ask you this first....have you ever worked with Premiere Elements 9.0/9.0.1 successfully and, if so, how long ago?

                                What I am particularly interested in is which of the following programs were installed on the same computer with Premiere Elements 9.0/9.0.1 when it was working for you

                                • CS6 (Is that Photoshop or Premiere Pro?)
                                • Lightroom 5.4
                                • GoPro Studio 2

                                 

                                Have you deleted the Adobe Premiere Elements Prefs file and, if that did not work, then the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists?

                                Local Disk C

                                Users

                                Owner

                                AppData

                                Roaming

                                Adobe

                                Premiere Elements

                                9.0

                                and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. And, as I said, if that does not work, then delete the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the whole path cited.

                                 

                                Thanks.

                                 

                                ATR

                                • 13. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                                  Randomphoto Level 1

                                  Thank you A.T. for your suggestions.

                                   

                                   

                                   

                                  Answers below

                                   

                                   

                                   

                                   

                                   

                                  Premiere Elements 9.0.1 - Loads with blank screen and no functionality

                                   

                                   

                                  created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <https://forums.adobe.com/message/6432247#6432247>

                                  • 14. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                                    A.T. Romano Level 7

                                    Randomphoto

                                     

                                    Thanks for the reply.

                                     

                                    But, I suspect that there was a problem including the intended data.

                                     

                                    I see " Answers below" but no answers and specifically no answers to my post 12.

                                     

                                    There is one line below "Answers below", but it just says

                                    "Premiere Elements 9.0.1 - Loads with blank screen and no functionality"

                                     

                                    Please try again to complete the message.

                                     

                                    Thanks.

                                     

                                    ATR

                                    • 15. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                                      Randomphoto Level 1

                                      Thanks A.T.,  Here it is again.

                                       

                                       

                                       

                                      Let me ask you this first....have you ever worked with Premiere Elements 9.0/9.0.1 successfully and, if so, how long ago? 

                                       

                                      I have two computers with PE 9.01 loaded.  1) Laptop with W7 64 bit with CS 6, LR 5.4, Go Pro Studio 2.  All works fine.  Have had this loaded for over 2 years with no problems in PE9.  Still works OK,

                                       

                                      Computer #2: Windows 7 64 bit Desktop with CS6, LR 5.4, Go Pro Studio 2 loaded.  Just loaded PE 9 on this computer from original disk.  Never worked properly.

                                       

                                      Both computers should be all caught up with Windows updates.  #1 is running Malware bytes, & #2 is running Kaspersky.  Tried reloading PE9 with Kaspersky turned off, and did not make any difference.

                                       

                                      What I am particularly interested in is which of the following programs were installed on the same computer with Premiere Elements 9.0/9.0.1 when it was working for you 

                                       

                                      Installed PE 9 on Laptop 2 years ago.  Had earlier versions of Photoshop, & LR already installed.  Upgraded Laptop to PE9.0.1 last week, and all still works OK

                                       

                                      PE9.0  was the last item installed on desktop. Downloaded 9.0.1    PS CS6, Go Pro & LR5.4 already installed. 

                                       

                                      *     CS6 (Is that Photoshop or Premiere Pro?)    Photoshop  All ready installed, still works OK

                                       

                                       

                                       

                                      *     Lightroom 5.4    All ready installed, LR still works OK

                                      *     GoPro Studio 2    All ready installed  GPS2 still works OK

                                       

                                      If nothing comes to mind, that is OK.  .  I might just upgrade to 12 and give up on this.

                                      • 16. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                                        A.T. Romano Level 7

                                        Randomphoto

                                         

                                        I have worked with Premiere Elements 9 as tryout and purchased product from its release time (about 2012). And in 2012 I wrote about it in

                                        Premiere Elements 9 First Look http://www.elementsvillage.com/forums/showthread.php?t=73757

                                        Premiere Elements 9 Daily Discoveries Premiere Elements 9 Daily Discoveries - Elements Village

                                        Premiere Elements 9 has been on my Windows 7 64 bit computer (Intel video card/graphics card) since 2012 without problems after the display card error was resolved. No relaps in that regard.

                                        Premiere Elements 9 has been on my Windows XP 32 bit (NVIDIA) and Windows XP 32 bit virtual since 2012 without problems.

                                        Premiere Elements 9 has gone through some installs, reinstalls on Windows 8 and 8.1 (Intel video card/graphics card) from time to time without any problems.

                                        Unless you use the audio fix that I described, there is a problem with retaining replacement background for the burn to DVD-VIDEO products. See post numbered 8 in the Premiere Elements 9 Daily Discoveries thread cited above.

                                        Other program glitches are described in the threads cited above. But, none, except the display matter, ever kept me from using the program successfully.

                                         

                                        Premiere Elements 4, 7, 8, 9, 10, 11, and 12 are on my Windows 7 64 bit, used one at a time. I have looked at Lightroom tryouts (never went with the product), and they did not compromise the working of version 9 at the time.  I have never used Photoshop CS6 nor the GoPro software.

                                        Premiere Elements 10, 11, 12 are on my Windows 8 or 8.1 64 bit when I install 9.0/9.0.1 there from time to time for user troubleshooting purposes - my posts are based on first hand experiences with Premiere Elements.

                                         

                                        My major problem with the program was the display card error reported.

                                        Premiere Elements 9 Tryout Serious Display Problem

                                        See post 10 in the thread just cited for the rationale behind the BadDrivers.txt file deletion.

                                        Although that type of issue can present in Premiere Elements other than 9, it seems to me that version 9 was worst case in this regard. My solution was the deletion of the BadDrivers.txt file even with an up to date video card/graphics card.

                                         

                                        If deletion of Adobe Premiere Elements Prefs file and/or the whole 9 Folder in which it exists does not resolve your Premiere Elements 9.0/9.0.1 issue, then I would suggest

                                        a. looking into the video card/graphics card and its driver - double check to assure that your video card/graphics card is up to date...and, if it is, delete the BadDrivers.txt file.

                                        b. assure that you have the 9.0.1 Update installed

                                        c. double check Scratch Disks location and free hard drive space at that location, if you can get into a project

                                         

                                        More later.

                                         

                                        Please review and consider. (If you are thinking 12/12.1, please look at the tryout before purchase.)

                                         

                                        ATR

                                        • 17. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                                          LoLopis

                                          Thank you for posting this information.  I had the same problem!  It is not fixed.

                                          • 18. Re: Premiere Elements 9.0.1 - Loads with blank screen and no functionality
                                            A.T. Romano Level 7

                                            LoLopis

                                             

                                            Problems with the same symptoms can (often do) have different causes. So, let us explore your specific situation.

                                             

                                            Please confirm that exact nature of your problem as it relates to

                                            "Premiere Elements 9.0.1 - Loads with blank screen and no functionality"?

                                             

                                            On what computer operating system is your Premiere Elements 9.0.1 running on?

                                             

                                            Have you gone through the typical drill....

                                            1. Does problem exist with or without antivirus and firewall(s) disabled?

                                            2. Are you using a pen and tablet device instead of a mouse?

                                            3. Is your video card/graphics card driver version up to date according to the web site of the manufacturer of the card? How many

                                            cards does your computer use according to Device Manager/Display Adapters/?

                                            4. Are you running the program as Administrator? Are you working from a school or company network?

                                            5. Have you deleted the Adobe Premiere Elements Prefs file and, if that did not work, the whole 9.0 Folder in which the Adobe Premiere Elements

                                            Prefs file exists?

                                            6. Have you done an uninstall the usual Control Panel way, free ccleaner run through to get rid of leftovers from incomplete uninstalls/reinstalls, and

                                            then reinstall with antivirus and firewall(s) disabled. Then reinstalled the 9.0.1 Update?

                                            7. When did the program run OK?

                                             

                                            Let us start here and then decide what next.

                                             

                                            Thank you.

                                             

                                            ATR