6 Replies Latest reply: Sep 27, 2014 10:47 AM by michaelgoshey RSS

    Prelude Ingest don't work as expected with P2 material.

    drfellow Community Member
    drfellow Feb 6, 2014 9:26 AM

      Hi!

       

      I try to ingest my footage from P2 card and this is what's happening.

       

      If I just use Ingest dialog windows with P2 mode like just clicking the card, it shows only less than half of the footage as you can see in 2 images of below.

      problem1.jpgproblem2.jpg

       

      Ok. So tryed to solve the problem and got to the "folder mode" and marking all clip parts and ofcourse check "stitch clips together mark" and choose Transcode to h264. After that, Media Encoder tells me multiple errors. It shows error box "One or more errors occured during ingest.Please check the..." And event window tells "Transcode task failed. Reason: AME unknown error!" and "Concatenate task failed. Reason: AME unknown error!". Adobe mediaencoder errorlog tells "

       

        - Encoding Time: 00:00:15

      02/06/2014 06:50:36 PM : Encoding Failed

      -------------------------------------------------------

      Export Error

      Error compiling movie.

       

       

      Unknown error.

       

       

      -------------------------------------------------------"

       

      So... what can I try next or forget the using Prelude?

       

      Sami

        • 1. Re: Prelude Ingest don't work as expected with P2 material.
          Ada_Wang Adobe Employee
          Ada_Wang Feb 10, 2014 2:12 AM (in response to drfellow)

          Hi,

           

          Thank you for your post.

           

          The two images you posted represent the different views of Prelude interprets P2 clips. On the 'File Directory" view, it shows much more footages than the 1st image under the same folder, because there are spanned clips for the two shots. When a shot or take is recorded requiring more than the file size limit of a medium, a file-based camcorder starts another file, and continues recording the shot to that file without interruption.

           

          So, you could do the ingest from either view. For P2 clip, prelude imports all of the spanned clips within a single shot or take as a single clip. No need to transcode.

           

          To import a group of spanned clips, select one of them to import all of them. If you select more than one spanned clip, you will import duplicates of the whole group of spanned clips as duplicate clips in the Project panel.

           

          Hope this helps.

           

          Best regards,

          Ada

          • 2. Re: Prelude Ingest don't work as expected with P2 material.
            drfellow Community Member
            drfellow Feb 10, 2014 8:12 AM (in response to Ada_Wang)

            Hi Ada!

             

            I know what is a difference betveen those views and that's why I put those two images wich explane the issue. If you look closer the first P2 view, you can see the "play" indicator is in the end of a clip and that is a real problem there. I ingested that clip and it ends in that position.

             

            Regards Sami

            • 3. Re: Prelude Ingest don't work as expected with P2 material.
              jbrem003 Community Member
              jbrem003 Jun 13, 2014 9:44 PM (in response to Ada_Wang)

              I am having the exact same problem. I copied the P2 contents folder over entirely to an external drive, and when I try to import from that drive to start logging and capturing, all I get are a few small representations of my clips with start and ending points that make no sense. I'm trying to deliver footage to a client and I can't even tell them how it looks. Embarrassing and losing me business! I've tried prelude and importing directly to premiere pro and its the same problem in both programs. I'm using a Panasonic HVX-200 with p2 cards that have been around for years now. Why such an enormous flaw?

              • 4. Re: Prelude Ingest don't work as expected with P2 material.
                Ada_Wang Adobe Employee
                Ada_Wang Jun 16, 2014 1:02 AM (in response to jbrem003)

                Hi jbrem003,

                 

                Could you please upload your medias to our server so that I can have a try since I am not able to reproduce your issue in our lab. Please reach me at weiwang@adobe.com to get our FTP server information.

                 

                Thanks and best regards,

                Ada

                • 5. Re: Prelude Ingest don't work as expected with P2 material.
                  drfellow Community Member
                  drfellow Sep 27, 2014 4:38 AM (in response to Ada_Wang)

                  Nice response time with our conversation. 5 months. Should I wait 2 more until I get connect with these? We got work to do and you should do your work too because with paying for these.

                  If I really wait for on answer to solve a problem I should be dead long time ago.

                   

                  Regards

                   

                  Sami

                  • 6. Re: Prelude Ingest don't work as expected with P2 material.
                    michaelgoshey Adobe Employee
                    michaelgoshey Sep 27, 2014 10:47 AM (in response to drfellow)

                    Hi Sami,

                     

                    Were you able to upload some sample media as requested by Ada back in June? I don't see that attached to this thread.

                     

                    Thanks,

                    Michael