1 Reply Latest reply on Feb 6, 2014 4:45 PM by Mike M

    General install error on mac

    radicaledwrad124

      Alright So I've tried to trouble shoot this myself and it wont install at all on my laptop. I run OS 10.8.5. I've tried the clean install thing too that didnt' work.

       

      flahs install problem.jpg

       

      flash problem.jpg

      These are the errors i keep getting. I need to have this program or whatever so i can watch the vids for classes online. The faster i can get help the better,

      Thanks!

        • 1. Re: General install error on mac
          Mike M Level 6

          Your troubles aren't coming from Flash Player.

          You're missing a file that was made visible by the 10.8.5 update. Hundreds of thousands of Mac users all over the world deleted it, not knowing what it was. It causes this when it's missing.

           

          Download this file: "Secrets" pereference pane

          1.jpg

          And this one: mach_kernel.zip

          8.jpg

          Install Secrets, and open your System Preferences.

          2.jpg

          Open the Secrets Preference Pane, and check "Show hidden files"

          3.jpg

          You'll need to press the "Quit this" button,

          4.jpg

          and restart Finder, by right clicking the Dock icon.

          5.jpg

          Then, place the mach_kernel.zip file in the Mac HD directory,

          6.jpg

          and unzip it. You should see a "faded" mach_kernel file appear.

          7.jpg

          Trash the zip file.

          Reopen your System Preferences and uncheck "Show Hidden files".

          Instead of quitting Finder and relaunching it, reboot your Mac.

          Your Flash Player installer won't quit anymore.