Install and running flash player is not an issue. I have a problem
wit the adware that installs with it. I don't feel comfortable
allowing information to be stored or retrieved on or from my PC
running IE8 on XP. Can this adware popup box be removed and how. I
hate to start using Crome because I don't like it.
Can you answer this specific question for me.
Depends on which installer you are using. On one installer there is a screen asking for permission to install Norton scan or some other Norton product.
You need to CLEAR/UN-CHECK the box before the statement "install Norton ....". The default is to install Norton scan UNLESS you CLEAR/UN-CHECK the box.
Reply to Pat Wiellener,
Thank you for your reply.
Yes, Flash Player works in Firefox. While in Firefox I go to:
www.adobe.com/software/flash/about I get the bouncing ball and "You have version 12,0.0.44 installed"
www.helpx.adobe.com/flash-player.html I get, under system informatiom, Flash version 18.104.22.168; Browser -Firefox, Operating System --Windows (XP)
Open IE8 and go to the same two websites and receive the error that Flash is "either not installed or enabled"
Here is the Flsahinstall.log file you requested. My first time to attach a file, hope I did it right.
Reply to Pat Wiellner
On Feb 7, I posted my install log as a reply to your question. With over 32,000 posts I know you are a busy person, but if you have a chance to review my install log to see if it gives you some clue as to what my install problem is I would appreciate it.
Thanks for your help,
I am sorry, I do not login to this forum every day, and I have therefore missed your post with the install log file.
It seems there was a problem with the deletion of some files during the install; please try a clean install according to http://forums.adobe.com/thread/928315
To reinstall use the links from Mike's earlier post.
Reply to Pat Wiellner,
Thanks for your instructions and used the http://forums.adobe.com/thread/928315 to do a clean install. I received no error messages during the uninstall process. I then did a new install and even receive the message the install was successful, just before the last screen asking if I wanted to try a different Adobe product.
Trouble is when I go to www.adobe.com/shockwave/welcome, I do not see the animation playing, just a small red X in the upper left hand corner of the box. I also get a pop up asking me if I want to install flashplayer. Very frustrating, since I was very careful to folly each step of the 928315 instructions. Should I try to install a previous version?
Here is the install log of the most recent install: https://workspaces.acrobat.com/?d=PJn*g5OAS31W4kP4jUgSCA
If you have the time I would appreciate your review of the log to see if it has the same errors as you noticed in the previous install log.
A second piece of information: I was using IE9 and having problems with an program and was told the program was not compatible with IE9, so I used the Microsoft "rollback " feature to go back to IE8 (which allowed the program to work). But, as part of my ttrouble shooting before this posting, I did a uninstall of IE8 and new install of IE8.
I will be glad to follow any trouble shooting suggestions.
Appreciate your help.
Reply to Pat Wiellner
On the 21st I posted my results from following your instructions. Unfortunately, I was unable to install Flash Player. I posted (on Feb 21) my install log. If you have the time, I would appreciate your review of the install log to see if it contains any clue why the install keeps failing.
Thanks for your time, I know you are busy; I do appreciate the help.
I will be glad to follow any trouble shooting suggestions.]
Trouble is when I go to www.adobe.com/shockwave/welcome, I do not see the animation playing, just a small red X in the upper left hand corner of the box.
That is actually Shockwave Player, not Flash Player. You need to install it from http://www.adobe.com/shockwave/download/alternates/#sp
To test the installation of Flash Player go to http://helpx.adobe.com/flash-player.html