I'm expecting up to 180 responses on one form, and when I was about to report the incoming responses so far I couldn't convert it to Excel.
It just gets stuck with a box saying it is converting, but nothing happens. I left it like that for hours and have now tried everything,
shutting down, duplicating the form including the answers, try to export from a different computer and not just the once.
All my other active forms works just fine, they can export to excel with no delay.Can anybody see what's the problem here?
Happy to share the form if it is to any help solving this, don't want to get stuck copying everything manually.
I was able to export the responses and sent them to you via email, it does not appear to be an issue with the form, you might want to try again and maybe try some of the solutions in this FAQ, it is not your exact error/issue but could be resolved by similar actions: