3 Replies Latest reply on Feb 7, 2014 9:11 AM by the_wine_snob

    Premiere Elements 10 locks up loading video.

    JohhnyD66

      Regardless of what type of video I try load from the add media screen, I can select the video, but once I click open the screen freezes and I have to use the task manager to shut down the program. I can load pictures using the media screen, but not video. Even video created using PrE10 locks up when you try to add it to a video.

      I've used this machine and software to create multiple videos and have not upgraded any hardware or added any programs that as far as I know should effect this program. Running Window Xp with SP3. 4G of ram and 100+G of HD space.

      Do I need to reload the program, I've updated my video drivers and Java. Any direction you can point me so I can start using my software again would be greatly appreciated.

       

      David