4 Replies Latest reply on Feb 9, 2014 9:58 AM by Baier

    Flash Player version 12

    Baier

      I have OsX version 10.8.5 (12F45). Cannot install Flash Player version 12. It always stops at 50% installation. Have uninstalled previous version.

        • 1. Re: Flash Player version 12
          Mike M Level 6

          Stops at 50%

          Do you see THIS, specifically?

          GIE.jpg

          • 2. Re: Flash Player version 12
            Baier Level 1

            Hello Mike,

             

            Thanks for answering. Yes I see this.

             

            H.

            • 3. Re: Flash Player version 12
              Mike M Level 6

              Your troubles aren't coming from Flash Player.

              You're missing a file that was made visible by the 10.8.5 update. Hundreds of thousands of Mac users all over the world deleted it, not knowing what it was. It causes this when it's missing.

               

              Download this file: "Secrets" pereference pane by right clicking and choosing "Download Linked File As"

              That'll allow you to see hidden files on your Mac.

              1.jpg

              And this one: mach_kernel.zip by right clicking and choosing "Download Linked File As"

              That's the missing file causing your problems

              8.jpg

              Install Secrets, and open your System Preferences.

              2.jpg

              Open the Secrets Preference Pane, and check "Show hidden files"

              3.jpg

              You'll need to press the "Quit this" button,

              4.jpg

              and restart Finder, by right clicking the Dock icon.

              5.jpg

              Then, place the mach_kernel.zip file in the Mac HD directory,

              6.jpg

              and unzip it. You should see a "faded" mach_kernel file appear.

              7.jpg

              Trash the zip file.

              Reopen your System Preferences and uncheck "Show Hidden files".

              Instead of quitting Finder and relaunching it, reboot your Mac.

              Your Flash Player installer won't quit anymore.

              • 4. Re: Flash Player version 12
                Baier Level 1

                Dear Mike,

                 

                thanks a million. Your instructions were precise, step by step and it worked.

                 

                Thanks again.

                 

                HB