• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

cant download flash

Community Beginner ,
Feb 08, 2014 Feb 08, 2014

Copy link to clipboard

Copied

keep geeting general error message when attempting to download flash player.

have os x 10.8.5

safari browser is 6.0.5

tried all the posts on many sites.

please help

Views

400

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 08, 2014 Feb 08, 2014

Copy link to clipboard

Copied

LATEST

Betcha didn't try this one:

Your troubles aren't coming from Flash Player.

You're missing a file that was made visible by the 10.8.5 update. Hundreds of thousands of Mac users all over the world deleted it, not knowing what it was. It causes this when it's missing.

Download this file by right clicking and choosing "Download Linked File as": "Secrets" pereference pane

(It's the one causing the "General Installation Error" - more specifically, it not being on your system is causing it)

1.jpg

And this one as well, by right clicking and choosing "Download Linked File as": mach_kernel.zip

8.jpg

Install Secrets, and open your System Preferences.

2.jpg

Open the Secrets Preference Pane, and check "Show hidden files"

3.jpg

You'll need to press the "Quit this" button,

4.jpg

and restart Finder, by right clicking the Dock icon.

5.jpg

Then, place the mach_kernel.zip file in the Mac HD directory,

6.jpg

and unzip it. You should see a "faded" mach_kernel file appear.

7.jpg

Trash the zip file.

Reopen your System Preferences and uncheck "Show Hidden files".

Instead of quitting Finder and relaunching it, reboot your Mac.

Your Flash Player installer won't quit anymore.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines