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1. Re: Yet another user unable to sync to Creative Cloud
Evalinna Feb 9, 2014 9:59 PM (in response to mtoddgarvin)i'm glad i'm not the only one having issues with CC today. I just downloaded the desktop assistant, I haven't even had a chance to get apps yet and the $21.84 has already been taken out of my account!!!! I've been stuck in a "you need to sign in" loop all freaking day. And I need a fix to this, I would havel perferred one today, but no one is in the office on Sundays, and now my projects aren't going to get done.
If money has already been exchanged, i expect the produce to work perfectly!
~Eva
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2. Re: Yet another user unable to sync to Creative Cloud
mtoddgarvin Feb 10, 2014 5:50 AM (in response to mtoddgarvin)OK, I've narrowed it down to 3 Project Folders that are causing the entire Creative Cloud Files sync to bomb. The first project folder had a "space" at the end of the folder name. Once I removed the space, the sync worked. On the second project, I've got 90% of the job to sync. I've got 10% more to move into the Creative Cloud Files folder. If that bombs, then I'll start looking at each file to see if there is anything strange in the name that is keeping it from syncing.
What's really frustrating is the fact that ONE file name problem causes the entire Creative Cloud Files sync to die with a server error. Why not just have the troubled file not sync without stopping the entire process. Plus, why not say "Hey, the sync bombed because of a problem with "this" file.
This syncing process is a mess and definately NOT a safe backup solution for files.
Regard,
Todd Garvin
