1 Reply Latest reply on Feb 10, 2014 10:13 AM by chiragjuneja

    ADE 3.0: E_ACT_NOT_READY error - what does it mean?


      Hi knowledgable and helpful Adobe forum people,


      I'm getting an E_ACT_NOT_READY error when trying to open an ebook I just purchased and downloaded.




      I've had an Adobe ID for several years and bought several Adobe ebooks from various retailers and generally access the ebooks on desktop (I know - wierd), I just got a new MacBook and want to move some books across, and buy some new ones.


      What happened:

      - I installed ADE 3.0 on my new MacBook (I didn't get a prompt to authorise my computer and there doesn't seem to be an option in the menu to do this retrospectively)

      - I've paid for and downloaded an ebook in the form of a 1KB ASCM file

      - I go to open the ASCM file

      - I get an E_ACT_NOT_READY error when attempting to open the new ebook I just downloaded, as well as other ebooks I have in my library:


      Screen Shot 2014-02-10 at 15.49.47.png






      - Is anyone else getting this error?

      - Has anyone found a solution / workaround?


      This is REALLY frustrating - any assistance from Adobe or anyone on what might be causing this much appreciated.



      Thanks in advance.