2 Replies Latest reply on Sep 3, 2016 7:43 AM by mkhr

    Programm crashed, had to reinstall and now my notes are gone. Can I recover them?

    Altibel

      I was reading an eBook form my research library which wille xpire in 3 days. I highlited some text and I made some notes. All of a sudden the program crashed when I tried to copy the name of a book in a footnote. I couldn't find the programme nor would the file open anymore. When trying to open the file it would send me to the Adobe website. So I downloaded the installer again and when trying to install I got a message that the previous version needed to be fixed. Adobe Digital Editions was fixed, I could open the book but my notes are gone.

       

      Does this happen often? Is there a way to recover the notes?

       

      System: Windows 8.

       

      To be honest i am weary of using your software at all again. I think I will read it online form my library and copy every higlight immediately. It is nice that I can access books immediately but if this thing is going to crash whenever I prefer to wait one or two days to get the physical book.