3 Replies Latest reply on Feb 10, 2014 3:44 PM by Steve Grisetti

    My video will not play on mobile phones.

    The Pack Way

      Unfortunately I created a fantastic video that will play fine on a computer but not on mobile phones. 


      I have created about 5 other videos none have had this same problem.  The video is on youtube, when I go into video manager it says


      under Syndication - this video should not be made available on mobile phones, none of my other videos have had this problem.  I am also not able to click on it to change in youtube under syndication to everywhere. 


      This leads me to think it is the way  the video was created in elements. 


      please help.  this is the video                www.youtube.com/watch?v=FAqVrtv8Nno