3 Replies Latest reply on Feb 10, 2014 6:16 PM by gener7

    activation repair

    PeggyPhotoshop

      What is an activation repair??   I have an old version of Photoshop that I have been using for scientific figures for about 10 years. It worked yesterday. I cannot get access to it today. I got a message that I had to "re-activate" the program. I tried online, tried on the phone (no longer works), tried to get online help (the person who responded asked how I was doing, then said "my bad", then cut me off). The message I have now states I need activation repair 10:12157. Please - how can I get help so that I can get back to work. I will not be forced into buying another version of Photoshop. What I have worked just fine until this morning.