1 Reply Latest reply on Feb 11, 2014 8:37 AM by chiragjuneja

    Digital Editions will not open

    Elm123

      I cannot get digital editions to open, all I get is a window stating the Windows is checking for a solution, and of course they have not provided one. HELP, I have several downloaded books that have a limited time availability that I have not read. The program was fine yesterday

        • 1. Re: Digital Editions will not open
          chiragjuneja Level 1

          When you open the ADE, It tries to load the books from the "My Digital Editions" folder (in "My documents"). If any of the book is corrupt, It fails to open correctly.

          I am guessing this is the issue.

           

          Can you try the following:

          Backup the "My Digital Editions" folder and then remove this folder.

          Now open the ADE. Hopefully, It will work.

           

          If it does, you can open the books from the Backed up folder.

           

          I hope it helps.