1 Reply Latest reply: Feb 11, 2014 6:28 PM by mytaxsite.co.uk RSS

    elements 12 organizer has stopped working and premiere elements 12 get msvcr80.dll missing errors

    Elvin Hodges 0934

      elements 12 organizer has stopped working and premiere elements 12 gets msvcr80.dll missing errors

        • 1. Re: elements 12 organizer has stopped working and premiere elements 12 get msvcr80.dll missing errors
          mytaxsite.co.uk CommunityMVP

          First deactivate the product(s) and then uninstall it from the machine using the procedure specifically for your OS.  If in Windows and I suspect it is then uninstall from the Control Panel.

           

          To deactivate the product you need to go Editor and then:

           

          Help >> Deactivate

           

          Please also make sure that you have your original CDs and /or DVDs handy including the necessary serial number as you will need them to install the product(s) again.

           

          After uninstalling the products, you need to restart the machine before you start to install again.

           

          You have created the backups of your sentimental photos, right?  You need to just in case the machine causes more problems down the line.

           

          G/L