2 Replies Latest reply on Feb 11, 2014 3:09 PM by Art_Campbell

    Framemaker Activation on new PC


      I work for Xerox International Partners and I cannot activate Framer Maker on my PC due to many activations on other PC's. I was given new PC months ago and failed to deactivate Framemaker on my old PC. The hard drive from my old PC has been destroyed so I cannot deactivate it. Can I ask Adobe to allow me to activate Framemaker on this PC since my old hard drive was destroyed? Thank You Gary Lopez

        • 1. Re: Framemaker Activation on new PC
          Arnis Gubins Adobe Community Professional & MVP

          You'll have to contact Customer Support to deactivate the other install. You're allowed two activations, so that means that there's another machine still active besides the one that was destroyed.

          • 2. Re: Framemaker Activation on new PC
            Art_Campbell Level 3

            Sure -- just call FM support -- it's pretty routine.


            Art Campbell


              "... In my opinion, there's nothing in this world beats a '52 Vincent and

            a redheaded girl." -- Richard Thompson

                                                                  No disclaimers apply.

                                                                           DoD 358


            I support www.TheGrotonLine.com, hyperlocal news for Groton MA.