We recently updated our indesign and illustrator programs. When we send our ID file to press it is cutting off some of the file. we figure it is a page size issue but everything we look at leads us to believe that we are correct in page size. The art file is created in illustrator and then placed and stepped in ID (version 9.2). When we view the file at press we do not see the entire image. Is there something within the ID file that needs correcting? My mac is brand new OS X that was connetcted to the digital HP press. Any suggestions.
You've probably go the wrong page size defined in the driver.