3 Replies Latest reply on Feb 13, 2014 7:55 AM by flyingj481

    Adobe Presenter Error Code

    clouwho

      Hello, when trying to launch the application simulation inside Adobe PResenter 8, I get an error code that reads: "Cannot launch Adobe Captivate. Check if Adobe Captivate is configured to be run as administrator. If so, configure Microsoft powerpoint to run as administrator and then retry launching Adobe Captivate. I have Adobe Captivate 7, but I am not trying to use that. I am trying to launch application simulation in Presenter. I am not an administrator and I will never have those privileges on my computer.

        • 1. Re: Adobe Presenter Error Code
          flyingj481 Adobe Community Professional (Moderator)

          The application simulation button calls to Captivate. The capture, and editing of the simulation is done through Captivate, and the published SWF is placed in the Presenter presentation.

           

          You may find the Adobe Presenter Video Creator more inline with what you are expecting to happen. This can be accessed by selecting the Record Video button in the Presenter ribbon. It will record your screen and webcam and you can select to display your screen, webcam or both at any point in the resulting video. And, all without using Captivate.

          • 2. Re: Adobe Presenter Error Code
            clouwho Level 1

            Thank you Jorma, I like the video portion as well, I am just curious as to why I get this error. Other designers on my team have both captivate and Presenter and they arent getting this error code when they try application simulation.

            • 3. Re: Adobe Presenter Error Code
              flyingj481 Adobe Community Professional (Moderator)

              Sorry, I read too deep between the lines and came up with 'I don't want to use Captivate'. It may be a matter of admin rights, or it could be that Presenter 8 was intended to use with Captivate 6, and something changed in Captivate 7 (thought I suspect is is the former). It may be worth investigating what is different between your setup and the setup of the other designers to see what may be causing the conflict. A conversation with IT may also be worthwhile to see if they can enable Captivate and/or Presenter to run as administrator on your computer.